Program Advocate, Single Adult Shelter

SOUTH MIDDLESEX OPPORTUNITY COUNCIL • Ashland, MA

9d • $0 - $17 • Onsite

About The Position

Oversee shelter operations during working hours while maintaining a safe and secure environment.

Requirements

• Minimum 2 years sobriety
• CPR and First Aid Certified
• Demonstrated sensitivity to the needs of low income
• Excellent interpersonal skills
• Ability to respond in crisis situations
• Knowledge of substance abuse and mental illness preferred
• Basic computer skills to maintain training as assigned

Nice To Haves

• Knowledge of substance abuse and mental illness

Responsibilities

• Be alert to shelter surroundings and be responsive to any issues that occur during each shift.
• Maintain the safety of clients and staff during each shift.
• Check with other staff and read log for information pertinent to previous shift.
• Maintain appropriate logs and files for each shift.
• Report problems and rule infraction to Program Director through written log. Report emergencies immediately to appropriate supervisor.
• Attending regular staff meetings and participating in appropriate training.
• Treat each guest with dignity and respect, maintain guest confidentiality and establish appropriate boundaries with clients.
• Ensure rounds are done every 15 minutes.
• Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
• Attend & participate in team meetings as requested and communicate effectively with clients and staff in other areas.
• Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
• Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures.
• Other duties as assigned.

Benefits

• Paid Time Off (up to 3 weeks vacation, 2 weeks sick time)
• 12 paid holidays
• Employer-paid Life Insurance & AD&D
• Long-Term Disability
• Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program
• Dental Plans with Orthodontic Coverage
• EyeMed Vision Insurance
• 403(B) Retirement Plan with a company match
• Term and Whole Life Insurance
• Accident Insurance
• Critical Illness
• Hospital indemnity
• Short-Term Disability
• Flexible Spending Accounts
• Dependent Care Accounts
• Employee Assistance Program
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed