Program Administrator I Dd

State of Maryland•Wicomico, MD

5d•Onsite

About The Position

This regional management level position provides direction to the Regional Quality Enhancement (QE) Team in support of the DDA’s mission to assure the full participation of individuals with developmental disabilities and their families in all aspects of community life and the promotion of quality supports and services necessary to foster their personal growth, independence and productivity. This position is responsible for the regional analysis of data gathered through various quality assurance assessments, review of incidents, and individual plan and service reviews. This position also conducts onsite routine or complaint visits to provider agencies throughout the 9 counties in the region which requires work in the evening. In addition, the Regional QE program team provides technical assistance to address systemic problems that focus on enhancing individuals’ lives and improving the quality of services provided by the community agencies within the region. This position requires extensive coordination with the individuals receiving services, families, advocates, the provider community, the Office of Health Care Quality, other community agencies and the general public.

Requirements

A Bachelor’s degree from an accredited college or university in nursing, social work, psychology, education, counseling, or a related field.
Six years professional experience in health services.
Three years of professional work in Developmental Disabilities related to treatment and development of developmentally disabled clients.
Two years of experience at the managerial or supervisory level.

Nice To Haves

Direct experience working in the field of developmental disabilities.
Knowledge/Experience with LTSSMaryland and the COMAR Medicaid Waiver.
Supervisory experience.
Experience with data analysis.
Experience with quality improvement.

Responsibilities

Provide direction to the Regional Quality Enhancement (QE) Team.
Conduct regional analysis of data gathered through quality assurance assessments, incident reviews, and individual plan and service reviews.
Conduct onsite routine or complaint visits to provider agencies.
Provide technical assistance to address systemic problems.
Coordinate with individuals receiving services, families, advocates, the provider community, the Office of Health Care Quality, other community agencies, and the general public.