Program Administrator, Contract Training

Brookdale Community College•Lincroft, NJ

About The Position

The Program Administrator supports the design, development, implementation, and expansion of customized workforce training solutions for business and industry, including grant-funded programs. Working under the direction of the Director, this role focuses on the execution, administration, and day-to-day operations of assigned contract training programs to ensure effective delivery, compliance with funding and workforce requirements, and a high-quality experience for employers and participants. The Program Administrator assists with employer engagement and partnership development, coordinates program activities and instructional support, and serves as a point of contact for employers, instructors, and internal stakeholders. The role emphasizes program coordination, compliance, monitoring, and evaluation, and provides operational and data-based input to leadership to support continuous program improvement. The ideal candidate brings strong program administration and coordination skills, workforce development knowledge, and operational expertise, with the ability to support employer needs through effective execution, documentation, and evaluation of contract training programs.

Requirements

Bachelor’s degree required; or the equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
Minimum of 3 years of related experience in workforce development, contract training, business development, or program administration.
Demonstrated experience working with employers and industry partners.
Experience managing multiple programs simultaneously in a fast-paced environment.
Must be computer literate with ability to utilize Microsoft Office at an intermediate level and the ability to learn and utilize specific higher education programs and systems.
Ability to learn and apply office practices, procedures, policies, and regulations that are essential to the position.
Ability to travel within the county and state.

Nice To Haves

Background in customized training, corporate training, or professional development programs is desirable.
Experience with grant-funded workforce programs (e.g., IWT, NJDOL, federal grants) preferred.
Experience with contract negotiation and employer-funded training models preferred.
Knowledge of regional labor market trends and workforce systems preferred.
Knowledge of Monmouth County and its communities.

Responsibilities

Assist with the development and management of relationships with regional employers, industry partners, and workforce agencies to generate contract training opportunities.
Conduct needs assessments with employers to identify skill gaps, training priorities, and workforce development goals, and provide input to the Director.
Support the design, preparation and coordination of customized contract training proposals that align with employer operations, productivity goals, and workforce strategies.
Serve as the primary point of contact for employer partners, ensuring strong communication, responsiveness, and satisfaction.
Represent Brookdale at industry events, workforce forums, job fairs, and business engagement activities to support contract training outreach and employer relations.
Assist with the development and implementation of approved customized contract training programs, including on-site, hybrid, and accelerated formats, while leading and managing the day-to-day operations, coordination, and evaluation of assigned programs under the direction of the Director.
Coordinate and manage all aspects of program execution, including course and instructor scheduling, system setup, enrollment and participation tracking, purchasing, materials, and logistical support to ensure smooth and efficient delivery with minimal disruption to employer operations.
Provide functional support and coordination for part-time instructors and subject matter experts, including onboarding support, communication, and instructional logistics, consistent with established CPS policies and procedures.
Support the implementation and administration of grant-funded contract training programs, including Incumbent Worker Training and other state or federally funded initiatives, and ensure compliance with grant requirements, documentation, and reporting standards for assigned programs.
Monitor and evaluate program performance using enrollment, participation, financial, and outcome data; track participant completion and employer impact metrics; maintain accurate program records, including participant data, employer agreements, and required financial and grant documentation.
Monitor course and program budgets and expenditures for assigned programs and provide financial data and operational input to CPS leadership, including recommendations related to pricing, contracts, and cost-effective program adjustments.
Collaborate with marketing to promote customized training services to businesses.
Support the alignment of programs with regional workforce priorities and economic development strategies.
Maintain strong relationships with the Monmouth County Workforce Development Board and other funding partners.
Monitor program effectiveness through: Participant evaluations, Employer feedback, Outcome data (skill gains, retention, productivity impact).
Provide regular updates on program income and registration numbers, new program initiatives, status of ongoing programs, meeting reports, staffing issues and other matters relating to the smooth running of the area.
Recommend program improvements and enhancements based on data and stakeholder input.
Ensure training reflects current industry practices, technologies, and workforce needs.