Program Administrator 3
About The Position
The Ohio Department of Taxation is seeking one Program Administrator 3 in its Information Technology Division. The department administers individual and business taxes statewide and describes its mission as providing education, innovation, outreach, and exceptional customer service. The role supports compliance, audit readiness, and risk and control activities related to tax processing, revenue systems, and taxpayer information. The position helps ensure compliance with IRS Publication 1075, NIST SP 800-53, state information security policies, and applicable records-retention requirements. The Program Administrator 3 supports internal and external audits, maintains risk and control documentation, helps automate compliance tracking and monitoring, and assists with IRS Safeguard Review and state audit preparation. The role also supports data analytics and reconciliation, third-party compliance tracking, audit evidence management, and follow-up on remediation actions. A full position description will be provided during the interview process. The position is permanent, full-time, and based at 4485 Northland Ridge Boulevard in Columbus, Ohio. Work hours are 8:00 a.m. to 5:00 p.m. Compensation is listed as $40.40–$57.67; the posting does not specify the pay period. The final candidate must undergo a criminal background check and tax history check and must be current and compliant with Ohio tax laws.
Requirements
- Five years of training or experience in business administration, management, or public administration; or an accepted equivalent qualification described in the posting.
- Alternatively, completion of an undergraduate core program in business administration, management, or public administration, plus 36 months of training or experience in a supervisory, administrative, or managerial position.
- Alternatively, completion of an undergraduate core program in an academic field commensurate with the assigned program area, plus 36 months of training or experience in a supervisory, administrative, managerial, or staff position involving planning, research, or policy/procedure development.
- Alternatively, one year of experience as a Program Administrator 2, classification 63123.
- Technical skills in program management and information technology.
- Professional skills in leading others, problem solving, and adaptability.
- The selected candidate must undergo a criminal background check and tax history check and be compliant with Ohio state tax laws.
Responsibilities
- Support internal and external audit engagements related to tax processing, revenue systems, and taxpayer data handling, ensuring compliance with IRS Publication 1075 and NIST SP 800-53 control requirements.
- Maintain risk and control matrices for core tax administration, documenting control owners, testing frequency, and known gaps under senior staff guidance.
- Support compliance automation and configure and use GRC/compliance tracking tools to record control testing results, evidence, and corrective action plans.
- Assist in building automated monitoring reports using SQL queries, Excel/Power Query, or Power BI to flag unusual access patterns, unauthorized data exports, or control exceptions.
- Support IRS Safeguard Review and state audit preparation by compiling documentation, verifying Safeguard Security Report evidence, and maintaining audit readiness of the FTI inventory and data flow diagrams.
- Assist with reviews of vendor and interagency data-sharing agreements and track compliance status of contractors and third parties with access to federal tax information or confidential taxpayer records.
- Maintain the audit evidence repository and documentation library, ensuring version control, restricted access logging, and retention schedules align with state records-retention statutes.
- Run routine data analytics and reconciliation checks using SQL or Excel macros to support fraud detection, identify processing anomalies, and support audit-team substantive testing.
- Track remediation of audit and IRS Safeguard findings using departmental workflow or ticketing tools, following up with process owners on corrective-action status and documentation.
- Monitor changes to federal and state compliance requirements and assist in updating internal control documentation and procedures.
Benefits
- Medical coverage
- Dental insurance
- Vision insurance
- Basic life insurance
- Paid vacation, personal, and sick leave
- 11 paid holidays per year
- Childbirth, adoption, and foster care leave
- Education and development opportunities, including Employee Development Funds and Public Service Loan Forgiveness
- Public retirement systems, including OPERS, STRS, SERS, and HPRS
- Optional deferred compensation through Ohio Deferred Compensation
- Tuition reimbursement
- Health and wellness programs
- Work-life balance initiatives
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
