Program Administrator 3

State of Ohio•Columbus, OH

3d•Onsite

About The Position

The Ohio Department of Taxation is hiring one Program Administrator 3 in its Information Technology Division. The role supports compliance and audit activities involving tax processing, revenue systems, and taxpayer data, including Federal Tax Information safeguards. The position assists with maintaining control documentation, compliance tracking, automated monitoring, audit preparation, third-party agreement reviews, audit evidence, data analytics, and remediation tracking. It also helps keep internal procedures and control documentation current as federal and state compliance requirements evolve.

Requirements

Meet one of the listed minimum qualification pathways: five years of training or experience in business administration, management, or public administration; or an undergraduate core program in one of those fields plus 36 months of training or experience in a supervisory, administrative, or managerial position.
Alternatively, meet one of the listed pathways: an undergraduate core program in an academic field commensurate with the assigned program area plus 36 months of training or experience in a supervisory, administrative, managerial, or staff position involving planning, research, or policy/procedure development; one year of experience as a Program Administrator 2 (63123); or the equivalent of the stated minimum qualifications.
Technical skill in program management.
Professional skills in leading others, problem solving, and adaptability.

Responsibilities

Support internal and external audits related to tax processing, revenue systems, and taxpayer data handling, including compliance with IRS Publication 1075 and NIST SP 800-53 requirements.
Maintain risk and control matrices for core tax administration, documenting control owners, testing frequency, and known gaps under senior staff guidance.
Use GRC and compliance-tracking tools to record control testing results, evidence, and corrective action plans.
Assist in creating automated monitoring reports with SQL, Excel/Power Query, or Power BI to flag unusual access patterns, unauthorized data exports, or control exceptions.
Support IRS Safeguard Review and state audit preparation by compiling documentation, verifying Safeguard Security Report evidence, and maintaining audit readiness of the FTI inventory and data-flow diagrams.
Assist with reviews of vendor and interagency data-sharing agreements and track compliance status for contractors and third parties with access to federal tax information or confidential taxpayer records.
Maintain the audit evidence repository and documentation library, including version control, restricted-access logging, and retention schedules consistent with state records-retention statutes.
Conduct routine data analytics and reconciliation checks using SQL or Excel macros to support fraud detection, identify processing anomalies, and assist with audit substantive testing.
Track audit and IRS Safeguard finding remediation using departmental workflow or ticketing tools and follow up with process owners on corrective-action status and documentation.
Monitor federal and state compliance requirements and assist in updating internal control documentation and procedures.

Benefits

Medical coverage.
Free dental, vision, and basic life insurance premiums after completion of the eligibility period.
Paid time off, including vacation, personal leave, sick leave, and 11 paid holidays per year.
Childbirth, adoption, and foster care leave.
Education and development opportunities, including Employee Development Funds and Public Service Loan Forgiveness.
Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional deferred compensation.
Tuition reimbursement.
Health and wellness programs.
Work-life balance initiatives.
Opportunities for career advancement.