Program Administrator 3 - 20067638

State of Ohio • Columbus, OH

3d • Onsite

About The Position

This position acts on behalf of the Chief Operating Officer (COO) to make decisions and provide directions to Employer Services, Claims Services, Medical Services, Chief Medical Officer, and Operational Policy & Support Services, ensuring compliance with state and federal requirements. The role assists the COO in formulating and implementing agency policies, programs, and project priorities to maintain exceptional customer service for both internal and external stakeholders. The Program Administrator 3 will direct, appraise, and manage correspondence, reports, policy statements, board presentations, and special projects assigned to Division Chiefs and staff members. This role coordinates and monitors personnel issues such as recruitment, interview processes, disciplinary actions, employee recognition programs, and workforce planning in collaboration with Human Resources. The position analyzes, develops, and revises operational policies and programs, and oversees administrative services and special projects within the divisions. Additionally, the Program Administrator 3 serves as a liaison with Fiscal & Planning to evaluate, authorize, and monitor budget expenditures, as well as coordinate annual and biennial budget submissions. The role also manages office auxiliary functions including facilities management, workspace design, security plans, records information management, and scheduling of meetings and travel arrangements for key staff.

Requirements

• 5 years training or 5 years experience in business administration, management or public administration.
• Completion of undergraduate core program in business administration, management or public administration AND 36 months training or 36 months experience in supervisory, administrative &/or managerial position.
• Completion of undergraduate core program for academic field of study commensurate with program area to be assigned per approved Position Description on File AND 36 months training or 36 months experience in supervisory, administrative, managerial &/or staff position involving planning, research &/or policy/procedure development.
• 1 yr. exp. as Program Administrator 2, 63123.
• Equivalent of Minimum Class Qualifications For Employment noted above.
• Knowledge of BWC, divisional, and departmental policies & standard operating procedures (e.g., Safety Council Program guidelines, exhibitor guidelines); public & human relations; research & analysis; government structure & process; counseling & interviewing; journalism; public relations; multi-media techniques; management; manpower planning; supervisory principles & techniques; fiscal management; operations research techniques used in managerial decision-making process; English composition & grammar &/or technical writing.
• Skill in personal computers; BWC software applications (e.g. Microsoft Office products, Oracle Intelligent Advisor); diplomacy & effective verbal & written communication.
• Ability to define problems, collect data, establish facts & draw valid conclusions; manage multiple variables & determine appropriates courses of action; add, subtract, multiply & divide; copy material accurately & recognize grammatical & spelling errors; maintain accurate records; understand manuals & verbal instructions; develop & maintain rapport with internal & external customers; gather, collate & classify information about data, people or things; sort items into categories according to established methods; cooperate with co-workers & others on group projects; represent BWC at meetings & events related to safety councils; write and edit articles for publication; handle sensitive inquiries from & contacts with officials & general public.

Nice To Haves

• For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.

Responsibilities

• Act on behalf of the Chief Operating Officer (COO) to make decisions and provide directions to Employer Services, Claims Services, Medical Services, Chief Medical Officer, and Operational Policy & Support Services, ensuring compliance with state and federal requirements.
• Assist the COO in formulating and implementing agency policies, programs, and project priorities to maintain exceptional customer service for both internal and external stakeholders.
• Direct, appraise, and manage correspondence, reports, policy statements, board presentations, and special projects assigned to Division Chiefs and staff members.
• Coordinate and monitor personnel issues such as recruitment, interview processes, disciplinary actions, employee recognition programs, and workforce planning in collaboration with Human Resources.
• Analyze, develop, and revise operational policies and programs, and oversee administrative services and special projects within the divisions.
• Serve as a liaison with Fiscal & Planning to evaluate, authorize, and monitor budget expenditures, as well as coordinate annual and biennial budget submissions.
• Manage office auxiliary functions including facilities management, workspace design, security plans, records information management, and scheduling of meetings and travel arrangements for key staff.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level