Program Administrative Assistant - part time

Behavioral Health Network•Somerville, MA

4d•Onsite

About The Position

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking an Administrative Assistant to join our OTP team and help advance our mission of empowering people to live healthier, more fulfilling lives.

Requirements

High School Diploma or GED required.
One year of prior administrative/secretarial support experience.
Proficient in Microsoft Office and standard office equipment.
Excellent interpersonal, verbal, and written communication skills.
Ability to work effectively with individuals recovering from substance use disorders and understand the sensitivities of the population served.

Responsibilities

Welcome individuals served and visitors, and complete the intake process, including demographic information and required documentation.
Enter and maintain accurate records in Carelogic, Central Registry, and Methasoft platforms.
Schedule intake diagnostics and appointments, and alert clinical and nursing staff of admissions.
Scan and maintain intake and treatment documentation in the EHR document library.
Answer incoming calls, coordinate referrals with clinical staff, and collect payments/copayments as needed.