Program Administrative Assistant (Harvard, MA)
About The Position
Nonotuck Resource Associates is currently seeking an organized and detail-oriented individual to join our team as a Program Administrative Assistant. The Program Assistant will provide crucial administrative support to Program Directors, Assistant Program Directors, Care Managers, Registered Nurses, and Caregiver Developers. If you have a strong administrative background and enjoy working in a collaborative and supportive environment, we invite you to apply. The Program Administrative Assistant will be responsible for providing general administrative support to key program staff, ensuring accurate documentation and record-keeping.
Requirements
- Ability to drive a motor vehicle.
- Availability to work weekends during specific times of the year.
- Strong organizational skills.
- Proficiency in electronic documentation systems and databases.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team-oriented environment.
- Must have two-year recent experience working in an office setting with confidential records.
- High School diploma
- Valid driver’s license with excellent RMV record (subject to RMV background check).
- Reliable vehicle that is legally/properly registered and insured.
- Background check required.
Nice To Haves
- Community experience that expands specifically to the Department of Developmental Services, Adult Foster Care Services, HCBS waivers (supporting those with a Brain Injury or those who have chronic conditions affecting their availability to live safely in the community) preferred.
Responsibilities
- Assist Caregiver Developers with maintaining updated and accurate caregiver files electronically.
- Develop and/or maintain required documentation tracking databases to assist Care Managers and RN’s in meeting regulatory deadlines.
- Assist Care Managers in updates to required documentation, including electronic medical records and virtual portals (e.g., HCSIS, iCentrix).
- Assist Care Managers and RN’s in the collection of required documentation through electronic platforms (e.g., DocuSign, West Fax) or through in-person collection if necessary.
- Assist Care Managers and RN’s with maintaining accurate DDS and AFC record audit tools.
- Attend a variety of meetings, fully prepared beforehand, as required.
- Requires teamwork, team communication, and communication with any pertinent parties, including agency employees, caregivers, families, guardians, people supported, and funding sources.
- Perform any and all duties deemed essential to assist the agency, office, team, or people we support.
Benefits
- Sign-On Bonus $2,000
- 401(k) with Employer Match
- Health, Dental, & Vision Insurance
- Disability and Life Insurance
- Flexible Spending Account, Health Savings Account, and Dependent Care Account Options
- Paid Time Off
- 13 Paid Holidays
- Annual increase with Profit Sharing
- Hybrid Office/Work from Home Model
- Mileage reimbursement
- Flexibility Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
