Professional Support Intern – Office of Institutional Analytics

University of New Mexico•Albuquerque, NM

1d•Hybrid

About The Position

The Office of Institutional Analytics seeks a motivated Professional Intern to gain hands-on experience in data-informed decision-making, digital content review, and community engagement initiatives. This internship is designed to provide recent graduates with meaningful, structured, on-the-job training through a variety of projects and professional development opportunities. The intern will receive mentorship and guidance while building skills aligned with careers in data analytics, higher education administration, and project coordination. This is a fixed-term position, typically up to 24 months.

Requirements

Must be currently enrolled at an accredited university in a Bachelor's or higher level degree program, and are within 12 months from graduating OR a recent graduate of an accredited university with a Bachelor's or higher level degree obtained no more than 24 months prior to the date of hire; no previous experience required.

Nice To Haves

Interest in data analytics, higher education, or organizational effectiveness
Familiarity with tools such as Tableau, Excel, or collaboration platforms (e.g., Teams)
Strong organizational and communication skills
Basic project planning and organizational skills
Ability to communicate effectively, both orally and in writing
Ability to follow detailed instructions and manage multiple tasks
Ability to work both independently and collaboratively
Attention to detail, particularly in reviewing and documenting findings

Responsibilities

Conduct a comprehensive review of publicly available dashboards (e.g., Tableau) and related web content to assess alignment with the Web Content Accessibility Guidelines 2.1 (WCAG), accuracy, and institutional standards. Compile findings into a structured “action list” identifying areas for improvement.
Support the coordination and ongoing engagement of a university-wide data community of practice by sending reminders for scheduled sessions and events, posting agendas, recordings, and resources to the online resource page, drafting and sharing discussion prompts to encourage participation in collaboration platforms (e.g., Teams), and assisting with event logistics, including scheduling, coordination of locations, and communication support for any in-person events.
Attend select meetings with leadership (including the Director) and provide structured follow-up, including meeting notes, task lists, and tracking of next steps to support project momentum and accountability.
Participate in planning and implementation of unit projects and initiatives.
Engage with internal stakeholders to support day-to-day operations and problem-solving.
Conduct research and prepare summaries or reports with recommendations, as appropriate.
Receive ongoing mentorship, training, and feedback from professional staff.
Perform additional related duties as assigned.