About The Position

We’re looking for a Professional Services Sales Lead to join our Commercial Team and contribute to our mission of transforming clinical research through data-driven insights. As the Professional Services Sales Lead, you will be accountable for driving Professional Services revenue through the sale of consulting and services offerings in a SaaS environment. The role requires a seller who can independently originate, shape, and close services opportunities, as well as attach services strategically to product deals, and keep services through the lifecycle of the customer relationship. The focus is on expanding services revenue, improving deal quality, and ensuring strong alignment between sales and delivery.

Requirements

  • Ability to independently originate, shape, and close services opportunities
  • Ability to strategically attach services to product deals
  • Ability to maintain services through the lifecycle of the customer relationship
  • Focus on expanding services revenue
  • Focus on improving deal quality
  • Ensure strong alignment between sales and delivery

Responsibilities

  • Own and deliver Professional Services bookings and deal quality
  • Build, qualify, and manage a robust services pipeline across new and existing customers
  • Lead the sale of consulting engagements, including standalone services and product-attached services
  • Partner with Business Development and Account Management to position services early and influence overall deal strategy
  • Translate client needs into well-defined, high-value services engagements
  • Lead SOW development, pricing strategy, and negotiations
  • Ensure alignment with Delivery on scope, feasibility, resourcing, and margin expectations
  • Take accountability for ensuring deal shaping respects target margins and project profitability in line with services gross margin expectations at the time of contract signature
  • Drive expansion opportunities within existing accounts through additional services offerings
  • Maintain accurate forecasting and pipeline visibility for services bookings
  • Perform retrospective deal reviews to ensure services delivery activities remain aligned to deal scoping and shaping

Benefits

  • Comprehensive Health Plans (HDHP, PPO, HMO) via TriNet, with CluePoints covering 90% of employee and 70% of dependent premiums
  • Health Savings Account (HSA) contributions ($25 employee / $50 family per month)
  • Flexible Spending Accounts (FSA) and Pre-Tax Commuter Benefits
  • Life, AD&D, and Disability Insurance (100% employer-paid)
  • 401(k) with up to 4.5% employer match via T. Rowe Price
  • Access to voluntary benefits (MetLife & Aflac), including Critical Illness, Accident, Legal, and Identity Theft protection
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