Professional Services Intern

Sprinklr • Austin, TX

3d • Remote

About The Position

Sprinklr is looking for a Professional Services Summer Intern to join our global Services team. In this role, you will help support customer implementations, analyze data, and contribute to technical configuration projects. You’ll gain exposure to how enterprise customers adopt and scale Sprinklr solutions in a fast-paced SaaS environment.

Requirements

• Currently pursuing a bachelor’s degree in Business, STEM, Computer Science, Data Analytics, Information Systems, or related field.
• Strong analytical, organizational, and communication skills.
• Self-motivated and comfortable working remotely.

Nice To Haves

• Exposure to data visualization tools (e.g., Power BI).
• Familiarity with Confluence or similar tools.
• Interest in analytics, data management, or AI-enabled tools.

Responsibilities

• Analyze existing data, tools, and processes to identify opportunities for improved reporting and service delivery.
• Gather, document, and help define requirements for new or enhanced dashboards and operational reports.
• Document current data pipelines, analytics solutions, and operational workflows.
• Research industry and operational best practices; identify gaps and draft recommendations.
• Support development and maintenance of dashboards providing actionable insights.
• Assist Operations and Delivery teams with day-to-day coordination and support.
• Contribute to professional services automation and documentation tools.
• Participate in and support effective meetings and documentation.
• Use Sprinklr-approved and AI-enabled tools to improve efficiency.

Benefits

• Voluntary healthcare coverage
• Paid time off
• 401k plan with 100% vested company contributions
• Flexible paid time off
• Holidays
• Generous caregiver and parental leaves
• Life and disability insurance
• Health benefits including medical, dental, vision, and prescription drug coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Intern