Professional Services Consultant

AppleCupertino, CA
Onsite

About The Position

Serving as a support entity for the business process and system integration of manufacturing and logistics partners across all of Apple’s Line of Businesses (LOBs); Working with the business side to develop, maintain, and execute a partner onboarding roadmap that impacts existing and new product lines; Providing global project support and coordination of efforts across all regions; Managing complex large-scale global projects involving worldwide and regional resources and aligning worldwide and regional teams to ensure onboarding process and technical requirements fulfill the needs of the various global Apple constituencies; Working closely with Apple’s technical team to ensure delivery of the designed solution from development to testing to cutover and support; and Supporting critical program delivery to assure the delivery of highly visible cross functional programs. 40 hours/week.

Requirements

  • Bachelor’s degree or foreign equivalent in Business, Information Technology, Supply Chain, Logistics, Industrial Engineering, Global Supply Chain Management or related field.
  • 4 years of experience in the job offered or related occupation.
  • 3 years of experience working with supply chain processes, including supply chain diversification, identifying suppliers, and risk mitigation.
  • 3 years of experience developing business process solutions within the high-tech industry with a focus on discrete manufacturing processes.
  • 3 years of experience leading collaborations between IT and Business stakeholders to implement test plans for developed Supply Chain tools.
  • 3 years of experience creating business requirement documents and capturing enhancement requests after software releases.
  • 3 years of experience collaborating with IT team to manage data exchange technologies (EDI/API) and B2B integration from SAP to ensure all systems can support business requirement and design specifications between suppliers and Apple by processing 100+ transactions and testing, including purchase order, shipment notice, ship manifest, carrier shipping advice, invoice, good receipt, and other related messages.
  • 3 years of experience leading business process re-engineering initiatives, including creating project plans, defining scope and milestones, managing project budgets, and ensuring timely project delivery.
  • 3 years of experience performing validation and user acceptance testing for business process solutions for manufacturing and supply chain operations.

Responsibilities

  • Serve as a support entity for the business process and system integration of manufacturing and logistics partners across all of Apple’s Line of Businesses (LOBs).
  • Work with the business side to develop, maintain, and execute a partner onboarding roadmap that impacts existing and new product lines.
  • Provide global project support and coordination of efforts across all regions.
  • Manage complex large-scale global projects involving worldwide and regional resources and aligning worldwide and regional teams to ensure onboarding process and technical requirements fulfill the needs of the various global Apple constituencies.
  • Work closely with Apple’s technical team to ensure delivery of the designed solution from development to testing to cutover and support.
  • Support critical program delivery to assure the delivery of highly visible cross functional programs.

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • A range of discounted products and free services
  • Reimbursement for certain educational expenses — including tuition
  • Discretionary bonuses or commission payments
  • Relocation assistance
  • Employee stock purchase plan
  • Discretionary restricted stock unit awards
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