Professional Relations Liaison

Eating Recovery Center•Aspen, CO

2d•$90,000 - $115,000

About The Position

The Professional Relations Liaison (PRL) provides program education and develops relationships with referring providers, serving as a resource to referral sources for patients struggling with eating disorders and mood and anxiety disorders. The PRL manages a territory and carries responsibility for meeting quarterly goals that support the center’s census budget, with specific accountability for the Oak Brook, Northbrook, and Virtual child and adolescent treatment programs. Candidates must reside within a commutable distance of Oak Brook, Northbrook, and Chicago, Illinois. This is a full-time, 40-hour-per-week position with a Monday-to-Friday schedule during standard work hours. The PRL conducts professional outreach, develops referral relationships, organizes community education events, manages CRM information and follow-up, and contributes market intelligence and input to internal teams. The role requires monitoring market trends and needs, adjusting outreach strategy, and demonstrating expertise in the organization’s services and care modalities.

Requirements

Bachelor’s degree in counseling/mental health, marketing or a related field, communications, public relations, or business.
At least 2 years of medical or behavioral health outreach experience.

Nice To Haves

Clinical designation such as LCSW, LCP, or Dietitian.
At least 2 years of medical/behavioral sales experience.

Responsibilities

Provide program education to professional referral sources.
Develop referral relationships with clinical professionals in eating disorder and mood and anxiety care.
Work with medical/surgical and behavioral health hospitals to provide resources and identify appropriate patients for referral.
Develop relationships with medical centers, physicians, integrated delivery networks, large therapy groups, and private practices for program education and referral development.
Meet territory budget and census needs within the geography of a brick-and-mortar ERC or Pathlight facility.
Achieve activity and census fulfillment metrics.
Analyze market trends and needs and adjust strategy accordingly.
Organize and facilitate outreach symposiums and trainings to increase ERC/Pathlight visibility in the community.
Work with the Director to identify outreach opportunities, speakers, and topics.
Manage CRM information and follow-up efficiently and promptly, including maintaining accurate market and referral information.
Provide updates on competitor activity in the market.
Promote positive rapport with clinical leadership throughout the system.
Provide input for internal marketing team initiatives.
Maintain deep expertise in services provided and modalities of care.
Serve on ad hoc committees, such as marketing, conference, and communication committees.