Healthcare Relations Liaison

Eating Recovery Center•Aspen, CO

2d•$100,000 - $115,000

About The Position

The Professional Relations Liaison (PRL) provides program education and develops relationships with referring providers, serving as a resource for referral sources supporting patients with eating disorders and mood and anxiety disorders. The PRL manages the territory and is responsible for meeting quarterly goals that support the center’s census budget. The position requires candidates to reside in Washington, DC, Maryland, or Virginia; preference is given to candidates in the DC Metro area and close to the Bethesda facility. This is a full-time role, 40 hours per week, Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern Time. Evenings and weekends may occasionally be required.

Requirements

Bachelor’s degree in counseling/mental health, marketing or a related field, communications, public relations, or business.
At least 2 years of medical or behavioral health outreach experience.
Reside in Washington, DC, Maryland, or Virginia.

Nice To Haves

Clinical designation such as LCSW, LCP, or Dietitian.
At least 2 years of medical/behavioral sales experience.

Responsibilities

Provide program education to professional referral sources.
Develop referral relationships with clinical professionals in eating disorder and mood and anxiety care.
Work with medical/surgical hospitals and behavioral health hospitals to provide resources and identify appropriate patients for referral.
Develop relationships with medical centers, physicians, integrated delivery networks, large therapy groups, and private practices for program education and referral development.
Manage territory responsibilities in support of budget and census needs within the geography of an ERC or Pathlight facility.
Meet activity and census fulfillment metrics.
Analyze market trends and needs and adjust outreach strategy accordingly.
Organize and facilitate community outreach symposiums and trainings to increase ERC/Pathlight visibility.
Work with the Director to identify opportunities, speakers, and topics for events.
Manage the CRM efficiently and promptly, including maintaining accurate market and referral information and follow-up.
Provide updates on competitor activity in the market.
Promote positive rapport with clinical leadership throughout the system.
Provide input for internal marketing initiatives.
Maintain deep expertise in services provided and modalities of care.
Serve on ad hoc committees, such as marketing, conference, and communication committees.