Temporary Professional Office Assistant, College of Health and Human Sciences

Metropolitan State University of Denver•Denver, CO

2d•$19 - $22•Hybrid

About The Position

The Temporary Professional Office Assistant is a member of the College of Health and Human Sciences (CHHS) Dean’s and Advising Office teams. This position will provide staffing for the Dean’s and Advising Office front desks, offering front-line and service-oriented support, and will also provide training and onboarding to new student employees. This role is designed to support the team through a transition period and will last for a maximum of 8 weeks. The position is primarily in-person, though remote work may be approved occasionally for project-based tasks. Office hours are from 8:00 AM to 5:00 PM, and employees are expected to regularly open or close the office.

Requirements

Previous experience as a CHHS Student Office Assistant
Strong interpersonal skills with the ability to provide courteous and professional customer service
Strong written and verbal communication skills
Able to work independently and in a team environment
Experience using Microsoft Office including Teams, Outlook, Word, Excel and PowerPoint
Experience using Navigate360
Experience using Microsoft Teams
Knowledge of FERPA

Responsibilities

Act as a lead to student employees during transition period
Provide training and onboarding to newly hired student employees
Greet visitors to the office and direct them to the proper space, taking messages or responding to inquiries if needed
Answer phones and check voice messages and respond or direct accordingly
Provide exceptional administrative support on projects for the Dean, Dean’s Office personnel, and Advising Office personnel
Be knowledgeable about college departments, majors, and other offerings and provide basic introductory information about them
Share ideas and help implement student-oriented events and activities
Collaborate with other student employees to create/maintain systems for shared communication
Adhere to FERPA law and regulations
Run errands on campus as needed
Open and close the office each day, including preparing the breakroom, light cleaning, and other tasks that create a welcoming environment
Fill copy machine with paper, keep inventory of office supplies, work with the Executive Assistant to maintain and organize a stocked office, and other office maintenance tasks
Provide IT support for the conference room and office suites, as needed
Monitor the main inbox for the Dean’s Office
Provide support to staff on website updates and events
Provide support for set up of meetings and events
Check the mailbox and distribute mail
Schedule student appointments for staff and faculty advisors using Navigate
Direct students to general campus resources in person, via email, and via phone
Monitor and correspond with students via the chhsadvising email
Transfer phone appointments to staff advisors
Regularly utilize Microsoft Teams to receive updates and support advising staff
Support students in finding their class schedules, assigned advisor, or other relevant information