Professional Household Manager

Sage Haus•Winnetka, IL

69d•$40 - $45•Onsite

About The Position

We are a busy, entrepreneurial household with two young children and a business that requires travel between Chicago and New York. Our home is active and full of life, but we value systems, organization, and a calm foundation. We are looking for a seasoned house manager to elevate our household with a higher level of oversight and systems. This is an ownership-based role where the candidate will be expected to notice gaps, create systems, maintain standards, and proactively communicate needs. The ideal candidate is a polished, highly organized professional with a project management mindset and experience managing large, upscale homes, potentially from a high-end hospitality background or a career as a house manager. We seek a proactive household operator who notices what needs to be done, tracks open items, communicates clearly, and helps the home run smoothly behind the scenes. Strong communication skills, excellent follow-through, and the ability to manage vendors, systems, and schedules with ease are essential. Adaptability, resourcefulness, and a calm, capable presence are key. The role involves establishing and refining household organization systems, managing seasonal swaps, light tidying, preparing the home for events, and maintaining a weekly household priorities list. It also includes inventory management, grocery shopping, mail processing, meal support, laundry oversight, vehicle management, vendor coordination, and administrative support for the family and children's activities.

Requirements

Able to maintain a smoke-free environment
Reliable transportation
Up-to-date vaccinations (general, COVID, flu)
Comfortable with travel planning and logistics
Prior experience managing high-end households
Must be authorized to work in the United States
Project management mindset
Experience managing large, upscale homes
Strong communication skills
Excellent follow-through
Ability to manage vendors, systems, and schedules with ease
Adaptable and resourceful
Maintain a calm, capable presence
Proactive, detail-oriented, and Type A personality
Ability to create and maintain systems
Comfortable using email, task lists, calendar invites, and other tools to track and communicate clearly

Nice To Haves

High-end hospitality background

Responsibilities

Establish, refine and maintain household organization systems throughout the home
Manage seasonal swaps (clothing, holiday décor, bedding)
Light tidying and home resets (dishes, surfaces, vacuuming high-traffic areas)
Prepare home for cleaners and coordinate post-cleaning tasks
Change batteries, light bulbs, and maintain smoke detectors
Prepare home for events, holidays, dinner parties, and guests
Maintain a weekly household priorities list so tasks can be delegated back to the family or the nanny when the house manager is not on duty
Maintain a high level of discretion, confidentiality, and professionalism regarding the family, home, children, business, travel, and personal matters.
Comfortable using email, task lists, calendar invites, and other tools to track and communication clearly
Maintain running household supply lists
Restock pantry, refrigerator, and household essentials
Grocery shopping based on weekly meal plans
Open, sort, and process mail and packages
Manage returns and coordinate donation drop-offs
Coordinate weekly meal planning sessions with family
Create grocery lists and ensure ingredients are available for planned meals
Support meal prep logistics (shopping, organizing kitchen)
Oversee and delegate regular laundry tasks in partnership with nanny
Provide special garment care (hand-washing, ironing, steaming)
Organize clothing and linen closets
Maintain tidy and well-stocked laundry areas
Schedule maintenance for family vehicles
Coordinate cleaning and organizing of vehicles
Track registration, insurance, and vehicle tags
Source and coordinate vendors (landscapers, handyman services, contractors)
Oversee cleaners and manage occasional deep cleans (refrigerator, oven, baseboards)
Research and coordinate repairs and quotes
Manage seasonal property maintenance
Book activities, camps, and programs for children
Coordinate household schedules and calendars
Support travel planning and logistics as needed
Assist with ad hoc administrative tasks and personal assistant duties
Refresh high-traffic areas and oversee larger organization projects (garage, front closet, mudroom, entryway)
Coordinate deep cleaning projects with cleaning service