About The Position

Cedars-Sinai’s Integrated Care Management (ICM) and Integrated Service Planning (ISP) teams are seeking a collaborative Professional Development Specialist to advance the knowledge, skills, and professional growth of Case Management staff. The role turns complex clinical, regulatory, and operational information into learning experiences that strengthen staff competency, promote consistent practices, and support high-quality patient care. The specialist partners with leaders, physicians, and interdisciplinary teams to translate evolving standards and best practices into practical education. The specialist designs, delivers, and evaluates education for orientation, onboarding, continuing education, competency development, and professional growth. Education supports care coordination, discharge planning, complex care management, documentation, regulatory compliance, and utilization management. The role also converts regulatory updates, quality data, performance trends, and operational priorities into targeted learning that supports improved workflows and departmental outcomes. Working with leadership, physician advisors, and interdisciplinary stakeholders, the specialist supports standardized practices, quality improvement initiatives, and readiness for regulatory and accreditation reviews. The role identifies improvement opportunities, supports organizational change, and promotes a culture of learning and excellence in practice.

Requirements

  • Master’s degree in Nursing or a related field.
  • At least five years of experience teaching, in education, or in related work, including effective written and verbal communication in English with people from diverse cultural and educational backgrounds.
  • Proven track record of solid Case Management experience.
  • Experience developing educational programs, assessing learning needs, and evaluating learning effectiveness.
  • Experience in data management.
  • Strong presentation, written communication, analytical, organizational, and problem-solving skills.
  • Ability to interpret complex clinical, regulatory, and operational requirements and translate them into practical learning strategies.
  • Excellent organizational skills and ability to coordinate all aspects of education course design and implementation.
  • Proficiency with Microsoft Office applications and healthcare technology.
  • California Registered Nurse License, required upon hire.
  • Basic Life Support (BLS/BCLS) certification, required upon hire.
  • Certified Case Manager RN.

Responsibilities

  • Design, deliver, and evaluate engaging orientation, onboarding, continuing education, and professional development programs using evidence-based teaching strategies and adult learning principles.
  • Assess learning needs, facilitate competency validation, and develop practical educational resources that build staff confidence and support consistent care management practices.
  • Develop education supporting care coordination, discharge planning, complex care management, documentation, and regulatory compliance.
  • Educate teams on Medicare regulations, payer requirements, medical necessity, admission status, level-of-care determinations, authorization requirements, and denial prevention.
  • Translate regulatory updates, quality data, performance trends, and operational priorities into targeted education to improve workflows and departmental outcomes.
  • Partner with leadership, physician advisors, and interdisciplinary stakeholders to promote standardized practices, support quality improvement initiatives, and strengthen readiness for regulatory and accreditation reviews.
  • Identify opportunities for improvement, support organizational change, and create learning experiences that encourage professional growth, knowledge retention, and excellence in practice.
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