Professional Development Specialist

Wagner Equipment • Aurora, CO

1d • $66,698 - $91,768 • Hybrid

About The Position

The Professional Development Specialist performs training needs assessments, designs training programs, and facilitates classroom and web instruction for all company personnel. Working as one professional team delivering quality solutions to every customer.

Requirements

• High School Diploma or GED
• Bachelor’s Degree in Human Resources, Organizational Development, Business, or a training related field or an equivalent combination of education and experience
• 5+ years’ experience in a training and development position
• 3+ years administrative/clerical experience
• 3+ years customer service experience
• 3+ years training program management experience
• 3+ years classroom management experience
• Data Entry
• Telephone Skills
• Safety Knowledge
• Reading/Writing Skills
• Reasoning Skills
• Organizational Skills
• Communication Skills
• Math Skills
• Product Knowledge
• Curriculum Design and Facilitation Skills
• Intermediate knowledge of Microsoft Word, Excel, and PowerPoint

Responsibilities

• Proposes annual budget for training programs
• Recognizes, understands, and utilizes adult-learning theory
• Coordinates selection and scheduling of training participants with department managers and employees, particularly for new hires
• Markets WTI live classes/virtual webs internally by sharing relevant class offering information to all employees
• Conducts training assessments and identifies skills and knowledge gaps
• Reviews outside training programs and evaluates them for company use
• Assesses the effectiveness of training through feedback from participants and their supervisors
• Designs/ purchases and facilitates courses in all staff-development topics, to include but not limited to Enhancing the Customer Experience, Breaking Common Ground, Dealing with Difficult Customers, Conflict Resolution, Business Ethics, Communicate with Confidence, Managing Change, Insights, The Right Side of the Line, Email Strategies, and other vendor classes.
• Conducts company-wide training rollouts as needed to include traveling to all branches
• Organizes and coordinates various training events
• Other duties as assigned by manager

Benefits

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more
• Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level