Full Time Production Tech
About The Position
Trek is hiring a Production Technician at its Trek Store in Grosse Pointe. The role focuses on keeping bicycles in excellent working order and building relationships that help customers enjoy riding. The technician is expected to complete more than 50% of the team’s total repairs. This lead technician role handles repairs quickly and consistently while prioritizing accuracy and quality, including complex repairs. It calls for strong technical skills along with communication, leadership, and problem-solving abilities. The position offers a flexible work schedule, potential for increased pay based on efficiency and production level, minimal customer interaction, access to a full complement of industry tools, and potential paid travel to other U.S.-based Trek stores. Trek describes its culture as flexible and fun and offers a range of employee benefits.
Requirements
- Self-motivation and a positive, team-focused mentality.
- Willingness to pitch in on any task.
- A warm, approachable manner, strong listening skills, and a drive to help customers and teammates.
- Strong communication skills.
- Attention to detail and enjoyment of troubleshooting and tinkering.
- Eagerness to learn bicycle servicing.
- Desire to continually learn proper service methods and new technologies.
- Elevated technical skills, communication, leadership, and problem-solving abilities for the lead technician role.
Responsibilities
- Complete more than 50% of the team’s total repairs.
- Repair bicycles quickly and consistently while maintaining accuracy and quality.
- Handle complex bicycle repairs.
- Help keep bicycles running flawlessly.
- Pitch in on any task as needed.
- Continue learning proper service methods and new bicycle technologies.
Benefits
- Flexible work schedule.
- Opportunity for increased pay based on efficiency and production level.
- Access to a full complement of industry tools.
- Potential for paid travel to other U.S.-based Trek stores.
- Flexible and fun company culture.
- Competitive health care, with PPO and HDHP medical plan options.
- Dental insurance.
- Vision insurance.
- Flexible Spending Accounts (FSA).
- Free life insurance and optional term life insurance.
- Competitive vacation package.
- 401(k) with match.
- Employee Stock Ownership Plans (ESOP).
- 12 weeks of maternity leave with 100% pay.
- Paid company holidays.
- Tuition reimbursement up to $15,000 for undergraduate and master's programs.
- Employee discounts on all product.
- Deep partner retail discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
