Production Technician

Castle Hill Gaming • Tulsa, OK

1d • Onsite

About The Position

Castle Hill Gaming is seeking a Production Technician to join their team in Tulsa, Oklahoma. This technical role focuses on preparing gaming machines for new installations or conversions. The company, Castle Hill Gaming, is a prominent provider of Class II, Class III, and HHR gaming machines to Native American and Commercial Casinos across the United States, with offices in Charlottesville, VA and Tulsa, OK. They emphasize innovation, customer satisfaction, and regulatory adherence. This is an opportunity to join a thriving organization with a strong market presence and contribute to cutting-edge gaming solutions.

Requirements

• Must be able to obtain and maintain tribal gaming licenses
• Must have a valid driver’s license
• Experience with Microsoft Office (Word, Excel, Outlook)
• Great attention to detail
• Excellent written and verbal communication skills
• The ability to move and transport gaming machines/equipment weighing up to 550 pounds, with the aid of dollies and tools
• Ability to continuously position self to maintain and troubleshoot gaming machines
• Ability to move and transport equipment weighing up to 40 pounds short distances without mechanical aids
• High school or equivalent
• 2+ years technical/electrical experience

Nice To Haves

• Previous experience in a Casino or Gaming environment is a plus
• Candidate may be required to obtain and maintain a tribal gaming license which includes an FBI background check if becomes eligible for promotion.

Responsibilities

• Assemble all parts of a gaming machine and ensuring the device is functioning properly and ready for installment
• Perform diagnostic checks, maintenance, and repairs to all Castle Hill gaming equipment
• Perform basic repair and maintenance to servers and associated gaming equipment
• Perform preventive maintenance on machines (clean, tighten loose hardware, and secure loose wiring)
• Log maintenance and repair actions in approved reporting software
• Stay current with ongoing jurisdictional changes, upgrades, and modifications
• Clean and maintain equipment
• Troubleshoot issues with minimal supervision
• Operate in a team environment working with others to complete tasks

Benefits

• A competitive salary
• 100% company-paid health insurance for employees, families, and domestic partners
• Company contributions to employee HSA accounts
• 401K
• Student Loan Repayment Program
• Generous PTO and paid holidays (20 days PTO + 8 holidays)
• Paid Leave (Paternal, Bereavement, Jury Duty)
• Employee equity incentive plans
• Company-provided cell phone for all full-time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED