Production Technicians

Trek • Okemos, MI

18d • Onsite

About The Position

Trek is hiring a Production Technician for its Trek Store in Okemos. The role focuses on repairing bicycles quickly and consistently while prioritizing accuracy and quality, and building relationships that help customers enjoy riding. The technician is expected to complete more than 50% of the team’s total repairs and handle the team’s and customers’ most complex repairs. This lead technician role requires advanced technical skills, communication, leadership, and problem-solving abilities. Customer interaction is minimal.

Requirements

• Self-motivation and a positive, team-focused mentality.
• Willingness to pitch in on any task.
• Warm, approachable hospitality, strong listening skills, and a drive to help others, including during busy or challenging days.
• Strong communication skills.
• Impressive attention to detail and a willingness to troubleshoot until a problem is solved.
• Eagerness to learn bicycle servicing.
• Desire to continually learn proper service methods and new technologies.
• Elevated technical skills, communication, leadership, and problem-solving abilities.

Responsibilities

• Repair bicycles quickly and consistently while maintaining accuracy and quality.
• Complete more than 50% of the team’s total repairs.
• Handle complex bicycle repairs.
• Contribute to team tasks as needed.

Benefits

• Flexible work schedule.
• Opportunity for increased pay based on efficiency and production level.
• Access to a full complement of industry-leading tools.
• Potential for paid travel to other US-based Trek Stores.
• Competitive health care, with PPO and HDHP medical plan options.
• Dental insurance.
• Vision insurance.
• Flexible Spending Accounts (FSA).
• Free life insurance and optional term life insurance.
• Competitive vacation package.
• 401(k) with match.
• Employee Stock Ownership Plans (ESOP).
• 12 weeks of maternity leave with 100% pay.
• Paid company holidays.
• Tuition reimbursement up to $15,000 for undergraduate and master’s programs.
• Employee discounts on all products.
• Deep partner retail discounts.
• Flexible and fun company culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed