Production Technicians

Trek • Okemos, MI

19d • $18 - $23 • Onsite

About The Position

Trek is hiring a Production Technician at Trek Store Okemos. The role focuses on keeping bikes running flawlessly, building relationships with their owners, and completing more than 50% of the total repairs for the team. This Lead Technician role repairs bikes quickly and consistently while prioritizing accuracy and quality. The team and customers rely on the technician to handle the most complex repairs. The position requires elevated technical skills, communication, leadership, and problem-solving abilities. The job offers a flexible work schedule, potential for increased pay based on efficiency and production level, minimal customer interaction, access to a full complement of industry-leading tools, and potential paid travel to other U.S.-based Trek stores.

Requirements

• Elevated technical skills and the ability to service bicycles.
• Self-motivation and a positive, team-focused mentality.
• Willingness to pitch in on any task.
• A warm, approachable manner, strong listening skills, and a drive to help customers.
• Strong communication skills.
• Attention to detail and a willingness to troubleshoot.
• Eagerness to learn bicycle servicing and continually learn proper service methods and new technologies.
• Leadership and problem-solving abilities.

Responsibilities

• Complete more than 50% of the total repairs for the team.
• Repair bikes quickly and consistently while maintaining accuracy and quality.
• Handle the team's and customers' most complex repairs.
• Build relationships that help bike owners love riding their bikes.
• Contribute to team tasks as needed.

Benefits

• Flexible and fun company culture.
• Competitive health care, including PPO and HDHP medical plan options.
• Dental insurance.
• Vision insurance.
• Flexible Spending Accounts (FSA).
• Free life insurance and optional term life insurance.
• Competitive vacation package.
• 401(k) with match.
• Employee Stock Ownership Plans (ESOP).
• 12 weeks of maternity leave with 100% pay.
• Paid company holidays.
• Tuition reimbursement up to $15,000 for undergraduate and master's programs.
• Employee discounts on all product.
• Deep partner retail discounts.
• Potential for increased pay based on efficiency and production level.
• Potential paid travel to other U.S.-based Trek stores.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed