Full Time Production Tech

Trek • Grosse Pointe Woods, MI

17d • Onsite

About The Position

The Production Technician keeps bicycles running flawlessly and builds relationships that help owners enjoy riding. This lead technician role is responsible for completing more than 50% of the team's total repairs. The technician repairs bicycles quickly and consistently while prioritizing accuracy and quality, and handles the team's and customers' most complex repairs. The position requires advanced technical skills along with communication, leadership, and problem-solving abilities. Customer interaction is minimal.

Requirements

• Self-motivation and a positive, team-focused mentality.
• Willingness to pitch in on any task.
• A warm, approachable manner, strong listening skills, and a drive to help customers.
• Top-notch communication skills.
• Strong attention to detail and enjoyment of troubleshooting.
• Eagerness to learn bicycle servicing.
• Desire to continually learn proper service methods and new technologies.
• Elevated technical skills, leadership, and problem-solving abilities.

Responsibilities

• Complete more than 50% of the team's total repairs.
• Repair bicycles quickly and consistently while maintaining accuracy and quality.
• Handle complex bicycle repairs.
• Help keep bicycles running flawlessly.

Benefits

• Flexible work schedule.
• Opportunity for increased pay based on efficiency and production level.
• Access to a full complement of industry tools.
• Potential for paid travel to other U.S.-based Trek stores.
• Competitive health care, including PPO and HDHP medical plan options.
• Dental insurance.
• Vision insurance.
• Flexible Spending Accounts (FSA).
• Free life insurance and optional term life insurance.
• Competitive vacation package.
• 401(k) with match.
• Employee Stock Ownership Plans (ESOP).
• 12 weeks of maternity leave with 100% pay.
• Paid company holidays.
• Tuition reimbursement up to $15,000 for undergraduate and master's programs.
• Employee discounts on all products.
• Partner retail discounts.
• Flexible and fun company culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed