Production Technician | Team Lead | Electropolish

Arrow Finishing, IncBlaine, MN
Onsite

About The Position

The Team Lead in the Electropolish Department supports production operations by guiding, training, and supporting team members on the production floor. This role helps ensure work is completed safely, efficiently, and to quality standards while supporting the Department Manager in meeting departmental objectives.

Requirements

  • Demonstrates Arrow Finishing Core Values
  • High school diploma or GED equivalent
  • Must be a Citizen of the United States of America or have a current Green Card
  • Must be able to work a minimum of 40 hours per week
  • Accountable for working independently
  • Able to make proper decisions
  • Strong leadership/supervisory skills
  • General knowledge of Electropolish terminology
  • Strong attention to detail to ensure safety and quality
  • General computer skills and the ability to work with basic computer programs
  • Ability to balance workload effectively and stay organized
  • Strong basic math skills
  • Ability to read and understand processes, procedures, and instructions
  • Ability to work and collaborate with others respectfully and professionally
  • Ability to be dependable and punctual, work overtime as needed
  • Lift up to 20 lbs. regularly and up to 50 lbs. on occasion
  • Ability to use hand tools requiring using fine dexterity and precision
  • Standing, sitting, walking, stooping, and bending for 8 hours as the position requires
  • Ability to withstand occasional odors

Responsibilities

  • Meet or exceed organizational goals for safety, quality, cost, and delivery
  • Knowledge expert on processes of services offered in the department
  • Training new and existing employees to meet or exceed production requirements
  • Ambassador for the organization’s attendance and performance policy
  • Ensure company standards for safety, quality, and customer satisfaction are met or exceeded
  • Assist the Department Manager with leading, developing, directing, and coaching team members
  • Identify, address, and document performance issues as they arise; escalate to the Department Manager as appropriate
  • Write and deliver annual performance reviews for department team members
  • Provide timely recognition for strong performance and positive contributions
  • Train team members on parts, processes, and techniques to ensure quality and production rate expectations are met
  • Build and maintain professional, productive working relationships within the department
  • Keep team members productive and engaged to minimize unnecessary downtime
  • Perform routine safety walks and correct identified issues
  • Maintain housekeeping standards and ensure the production floor is tour-ready by identifying and correcting safety hazards and keeping work areas clean and organized
  • Ensure compliance with all safety procedures, including proper use of Personal Protective Equipment (PPE) such as safety glasses, gloves, respirators, or other required equipment
  • Monitor and ensure compliance with safety systems and documentation, including: TrueChem monitoring (tank temperatures, pH readings, chemical additions, tank maintenance), Hoist inspections, containment pans, airline inspections, and related documentation
  • Lead the Electropolish Department in the absence of the Department Manager
  • Maintain the 75/25 work allocation (75% production, 25% administrative/other duties)
  • Operate and remain fully trained on all Electropolish department lines and equipment
  • Perform job setups to minimize downtime and ensure smooth production flow
  • Ensure all tools, materials, and resources are available at the start of each job
  • Build and maintain production loads to keep work continuous for the team
  • Delegate jobs, print reports, and prepare paperwork to support efficient execution of production plans
  • Perform hourly check-ins with team members to ensure work is progressing accurately, timely, and at expected rates
  • Verify weekly that team members understand their production rates and provide feedback on improvement expectations
  • Monitor each step of the production process to ensure quality standards are met
  • Create production schedules for the department as needed
  • Assist with quoting, pricing approvals, and quoting tasks in the absence of the Department Manager
  • Operate a forklift to move production materials and other necessary items
  • Use computer systems daily to print paperwork, labels, reports, and production documentation
  • Communicate with other departments throughout the workday to support workflow and resolve issues
  • Identify and communicate required maintenance or repair needs to the Department Manager
  • Create and develop first articles from initial concept through final production
  • Develop, finalize, audit, and continuously update new and existing process cards
  • Validate that jobs are set up correctly to ensure successful execution by team members
  • Verify team members are following process cards accurately, including highlighting and procedural requirements
  • Review and audit process cards for completeness and ensure errors are corrected
  • Update production rates, identify discrepancies, and close gaps as needed
  • Review corrective actions daily and ensure follow-through within the department
  • Visually inspect team output to ensure quality standards are consistently met
  • Perform final quality sign-off on job trackers confirming all quality requirements have been satisfied
  • Communicate with the Quality Department on quality-related matters
  • Communicate with customers as needed and occasionally meet with customers to address needs or resolve issues

Benefits

  • Medical Benefits (Medica Passport Choice Network, Medica Elect Network, Medica VantagePlus Network)
  • Health Savings Account (HSA) with Annual Company Contribution and Wellness Incentives
  • Employer Paid Dental Insurance
  • Voluntary Vision Insurance
  • Employer Paid Life Insurance ($50,000 basic policy)
  • Employee Paid Short-term Disability Insurance
  • Employer Paid Long-term Disability Insurance
  • Accident, Critical Illness, and Hospital Insurance
  • Whole Life with Long-Term Care Insurance
  • Pet Insurance
  • 401(K) Retirement Plan with Company Match
  • Limited Flexible Spending Account (FSA)
  • Generous Paid Time Accrued (PTA) starting at 80 hours in the first year
  • 8 paid company holidays
  • Wellness Programs (Medica Value Adds, My Health Rewards)
  • Milestone Anniversary Awards
  • Up to $5,250 a year towards education supporting your role
  • Weekly Payroll

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1-10 employees

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