Production Technician | Team Lead | Electropolish

Arrow Finishing, Inc•Blaine, MN

9h•Onsite

About The Position

The Team Lead in the Electropolish Department supports production operations by guiding, training, and supporting team members on the production floor. This role helps ensure work is completed safely, efficiently, and to quality standards while supporting the Department Manager in meeting departmental objectives.

Requirements

Demonstrates Arrow Finishing Core Values
High school diploma or GED equivalent
Must be a Citizen of the United States of America or have a current Green Card
Must be able to work a minimum of 40 hours per week
Accountable for working independently
Able to make proper decisions
Strong leadership/supervisory skills
General knowledge of Electropolish terminology
Strong attention to detail to ensure safety and quality
General computer skills and the ability to work with basic computer programs
Ability to balance workload effectively and stay organized
Strong basic math skills
Ability to read and understand processes, procedures, and instructions
Ability to work and collaborate with others respectfully and professionally
Ability to be dependable and punctual, work overtime as needed
Lift up to 20 lbs. regularly and up to 50 lbs. on occasion
Ability to use hand tools requiring using fine dexterity and precision
Standing, sitting, walking, stooping, and bending for 8 hours as the position requires
Ability to withstand occasional odors

Responsibilities

Meet or exceed organizational goals for safety, quality, cost, and delivery
Knowledge expert on processes of services offered in the department
Training new and existing employees to meet or exceed production requirements
Ambassador for the organization’s attendance and performance policy
Ensure company standards for safety, quality, and customer satisfaction are met or exceeded
Assist the Department Manager with leading, developing, directing, and coaching team members
Identify, address, and document performance issues as they arise; escalate to the Department Manager as appropriate
Write and deliver annual performance reviews for department team members
Provide timely recognition for strong performance and positive contributions
Train team members on parts, processes, and techniques to ensure quality and production rate expectations are met
Build and maintain professional, productive working relationships within the department
Keep team members productive and engaged to minimize unnecessary downtime
Perform routine safety walks and correct identified issues
Maintain housekeeping standards and ensure the production floor is tour-ready by identifying and correcting safety hazards and keeping work areas clean and organized
Ensure compliance with all safety procedures, including proper use of Personal Protective Equipment (PPE) such as safety glasses, gloves, respirators, or other required equipment
Monitor and ensure compliance with safety systems and documentation, including: TrueChem monitoring (tank temperatures, pH readings, chemical additions, tank maintenance), Hoist inspections, containment pans, airline inspections, and related documentation
Lead the Electropolish Department in the absence of the Department Manager
Maintain the 75/25 work allocation (75% production, 25% administrative/other duties)
Operate and remain fully trained on all Electropolish department lines and equipment
Perform job setups to minimize downtime and ensure smooth production flow
Ensure all tools, materials, and resources are available at the start of each job
Build and maintain production loads to keep work continuous for the team
Delegate jobs, print reports, and prepare paperwork to support efficient execution of production plans
Perform hourly check-ins with team members to ensure work is progressing accurately, timely, and at expected rates
Verify weekly that team members understand their production rates and provide feedback on improvement expectations
Monitor each step of the production process to ensure quality standards are met
Create production schedules for the department as needed
Assist with quoting, pricing approvals, and quoting tasks in the absence of the Department Manager
Operate a forklift to move production materials and other necessary items
Use computer systems daily to print paperwork, labels, reports, and production documentation
Communicate with other departments throughout the workday to support workflow and resolve issues
Identify and communicate required maintenance or repair needs to the Department Manager
Create and develop first articles from initial concept through final production
Develop, finalize, audit, and continuously update new and existing process cards
Validate that jobs are set up correctly to ensure successful execution by team members
Verify team members are following process cards accurately, including highlighting and procedural requirements
Review and audit process cards for completeness and ensure errors are corrected
Update production rates, identify discrepancies, and close gaps as needed
Review corrective actions daily and ensure follow-through within the department
Visually inspect team output to ensure quality standards are consistently met
Perform final quality sign-off on job trackers confirming all quality requirements have been satisfied
Communicate with the Quality Department on quality-related matters
Communicate with customers as needed and occasionally meet with customers to address needs or resolve issues

Benefits

Medical Benefits (Medica Passport Choice Network, Medica Elect Network, Medica VantagePlus Network)
Health Savings Account (HSA) with Annual Company Contribution and Wellness Incentives
Employer Paid Dental Insurance
Voluntary Vision Insurance
Employer Paid Life Insurance ($50,000 basic policy)
Employee Paid Short-term Disability Insurance
Employer Paid Long-term Disability Insurance
Accident, Critical Illness, and Hospital Insurance
Whole Life with Long-Term Care Insurance
Pet Insurance
401(K) Retirement Plan with Company Match
Limited Flexible Spending Account (FSA)
Generous Paid Time Accrued (PTA) starting at 80 hours in the first year
8 paid company holidays
Wellness Programs (Medica Value Adds, My Health Rewards)
Milestone Anniversary Awards
Up to $5,250 a year towards education supporting your role
Weekly Payroll