Production Tech

Trek•Summit, NJ

2d•Onsite

About The Position

As a Trek Production Technician, no one day is the same as the last. This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them. We are looking for a skilled technician who will complete more than 50% of the total repairs for the team. This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.

Requirements

Self-motivation
A positive, team-focused mentality
A willingness to pitch in on any task
Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
Top-notch communication skills
Impressive attention to detail and a love for tinkering ‘til you figure it out
Eagerness to learn the ins and outs of servicing bicycles
A desire to continually learn proper service methods and new technologies
Elevated technical skills
Leadership skills
Problem solving skills

Responsibilities

Keep bikes running flawlessly
Build relationships so bike owners love riding them
Complete more than 50% of the total repairs for the team
Repair bikes quickly and consistently, while keeping accuracy and quality a top priority
Handle the most complex repairs