Production Tech

Trek • Tampa, FL

2d • Onsite

About The Position

As a Trek Production Technician, the role involves ensuring bikes run flawlessly and building customer relationships so their owners love riding them. This Lead Technician position focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and customers will be trusting this individual with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem-solving abilities.

Requirements

• Skilled technician
• Elevated technical skills
• Communication skills
• Leadership skills
• Problem solving skills
• Self-motivation
• Positive, team-focused mentality
• Willingness to pitch in on any task
• Fantastic hospitality (warm, approachable manner, great listening skills, and a drive to help)
• Top-notch communication skills
• Impressive attention to detail and a love for tinkering ‘til you figure it out
• Eagerness to learn the ins and outs of servicing bicycles
• Desire to continually learn proper service methods and new technologies

Responsibilities

• Keep bikes running flawlessly
• Build relationships so bike owners love riding them
• Complete more than 50% of the total repairs for the team
• Repair bikes quickly and consistently
• Keep accuracy and quality a top priority
• Handle the most complex repairs
• Pitch in on any task

Benefits

• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options
• Dental insurance
• Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees