Production Support Technician

August Bioservices•Nashville, TN

2d•Onsite

About The Position

August Bioservices is seeking a Production Support Technician to join their manufacturing team. This role is crucial for ensuring that production activities run smoothly by providing necessary materials, components, and supplies to personnel in cleanroom suites and production areas. The technician acts as a vital link between the warehouse and the production floor, proactively managing material flow to prevent delays and ensure production schedules are met. Success in this role is measured by uninterrupted production, timely stocking of workstations, and ensuring operators never wait for materials. The technician is expected to have a thorough understanding of the production schedule, maintain active communication with manufacturing leadership, and take ownership of material flow within the cleanroom environment.

Requirements

High school diploma or GED required. Equivalent combinations of education, training, and relevant work experience will be considered.
Experience in a manufacturing or production environment required.
Regular, predictable, and reliable on-site attendance required.

Nice To Haves

Experience in a CDMO or Pharmaceutical setting strongly preferred.
Experience with material flow, inventory management, and cleanroom operations preferred over traditional warehouse-only backgrounds.

Responsibilities

Proactively monitor production schedules and anticipate material needs across all active cleanroom suites, acting before shortages occur.
Continuously stock and replenish workstations, production lines, and staging areas throughout each shift.
Serve as the primary point of contact between the manufacturing team and warehouse/materials management for all floor-level material needs.
Communicate actively and regularly with manufacturing supervisors, leads, and operators to stay ahead of schedule changes, urgent material needs, and emerging gaps.
Respond rapidly to unplanned material requests from the Manufacturing team and work to resolve material-driven schedule deviations.
Issue raw materials, packaging components, and consumable supplies to production areas and cleanrooms in alignment with the manufacturing schedule.
Verify materials against batch records and production documents prior to issuance to ensure accuracy and GMP compliance.
Manage the timely reconciliation of materials returned from production, restocking inventory or processing for discard per established SOPs.
Perform material picking from the warehouse when required to support production continuity.
Participate in cycle counts and physical inventory activities to maintain inventory accuracy and regulatory compliance.
Identify and escalate discrepancies, shortages, or damaged materials promptly.
Maintain accurate cGMP and GDP documentation for all material transactions, including chain of custody forms, issuance logs, and reconciliation records.
Ensure documentation accuracy and timeliness; maintain good documentation practices on the manufacturing floor.
Inspect incoming and staged materials for damage, labeling accuracy, expiration status, and any conditions that could compromise product quality or patient safety.
Manage temperature-sensitive receipts (cold chain and frozen materials) with immediate priority per established procedures.
Adhere strictly to cleanroom gowning requirements, contamination control protocols, and all applicable SOPs.
Properly manage hazardous materials and waste in accordance with safety and environmental protocols.
Safely operate forklifts, powered pallet jacks, hand trucks, and other material-handling equipment within approved areas.
Operate and safely use ladders as required for material access and staging.
Maintain cleanliness and proper operating condition of all assigned equipment; report maintenance issues promptly.
Assist with loading and unloading of trucks, verification of incoming deliveries against purchase orders, and preparation of finished goods for outbound shipment as business needs require.