Production support system engineer
About The Position
In the assigned Job Role of Technology Associate, your Area Of Responsibility will be as below: Assist in coding and refinement of basic code structures in line with internal guidelines, to meet project's technical specifications. Assist in execution of test cases based on guidance and test plans, to meet functional requirements. Participate in troubleshooting and resolving production issues, to enhance system reliability. Your contribution to the team: Willingness to learn and adapt to new technologies. Ability to assist in code development, refinement and testing, adhering to guidance and best practices. Focused to develop competence for activities as part of entire SDLC life cycle. A collaborative mindset with effective communication skills. Dedication to continuous improvement and knowledge sharing.
Requirements
- Strong understanding of IT Service Management (ITSM) principles and frameworks
- Experience in Maintenance and Production Support processes
- Knowledge of Healthcare domain, specifically maintenance processes and workflows
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.
Nice To Haves
- Willingness to learn and adapt to new technologies
- Ability to assist in code development, refinement and testing, adhering to guidance and best practices.
- Focused to develop competence for activities as part of entire SDLC life cycle
- A collaborative mindset with effective communication skills
- Dedication to continuous improvement and knowledge sharing
Responsibilities
- Assist in coding and refinement of basic code structures in line with internal guidelines, to meet project's technical specifications
- Assist in execution of test cases based on guidance and test plans, to meet functional requirements
- Participate in troubleshooting and resolving production issues, to enhance system reliability
Benefits
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
