Title Production Support Specialist II

Stewart Title

2d•Onsite

About The Position

Provides Nationwide title services. Responsible for evaluating titles for property. Ensure that company processes and procedures are followed, and that supplements and other products are delivered to clients in a timely manner and with the most accurate information available.

Requirements

High school diploma required
Typically requires 2+ years of related work experience

Nice To Haves

Bachelor’s preferred

Responsibilities

Responsible for reviewing the quality of the completed product ensuring information captured is error-free and accurate for transactions ranging from single site to high-liability multi-site commercial real estate transactions
Performs centralized clerical processing of documents related to accurate and timely title production
Reviews quality reports to identify trends, issues and root causes and makes recommendations for change
Provides customer service to external clients and field escrow offices; may act as a liaison working with multiple parties to coordinate the resolution and completion of the title process
Provides support to branch operations by performing administrative duties and providing a high level of customer support related to accurate and timely title production
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach; Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management