Title Production Manager (PGP Title)

PulteGroup•Coppell, TX

1d•Hybrid

About The Position

PGP Title ensures smooth and secure real estate closings for all involved in the transaction. For over 20 years, their full-service title and settlement professionals have partnered with PulteGroup’s homebuilding and mortgage teams to deliver seamless, on-time closings. Headquartered near Dallas, TX, PGP Title prides itself on an inclusive culture, guided by values like doing the right thing and working as a unified team. The company offers a career with purpose, growth, and the chance to make a difference. This is a hybrid position located in Coppell, TX, a suburb of Dallas. The Title Production Manager is responsible for overseeing and managing the title production processes by optimizing workflows, ensuring quality control, managing a team of title professionals, collaborating with internal and external partners, and staying compliant with industry regulations.

Requirements

Minimum High School Diploma or equivalent.
Minimum of 8-10 years of experience in roles related to title searches, examinations, and policy issuance.
Minimum of 3-5 years supervisory experience.
Strong analytical skills to analyze data, identify trends, and make informed decisions to improve processes.
Underwriting knowledge.
Ability to determine proper resolution of title examination issues.
Effective research skills and ability to use title searching software (i.e., Data Tree, DATATrace and FASTSearch).
Effective communication, presentation, and organization.
Knowledge of real estate law and title & escrow curative procedures.
A customer-centric approach, ensuring that title production processes meet clients’ needs and expectations.
Experience in assessing and managing risks associated with title production.

Nice To Haves

Bachelor’s Degree preferred.

Responsibilities

Provides strong leadership to the title production team, setting clear expectations, and fostering a collaborative and productive work environment.
Implements and oversees quality control measures to ensure accuracy and completeness in base building, title searches and examinations.
Stays involved with regulatory compliance about federal and state regulations governing title production, ensuring adherence to legal requirements and industry standards.
Leverages technology solutions to enhance the efficiency and accuracy of the title production process.
Develops and implements training programs to enhance the skills and knowledge of the title production team.
Facilitates open and effective communication within the team, ensuring that all members are well informed and aligned with organizational goals.
Interacts with customers to understand their needs, address inquiries, and ensures customer satisfaction in the title production process.
Manages relationships with title search vendors, abstractors, and other relevant service providers to ensure the availability of accurate and timely information.
Identify opportunities for process improvement within the title production process, implementing strategies for enhanced efficiency.
Generates reports on title production metrics, analyzing data to identify trends and areas of improvement.
Assess and manage risks associated with title production, implementing measures to mitigate potential challenges.
Ensure that the title production team adheres to company policies, procedures, and industry regulations.
Stays updated on technological advancements in the title insurance industry and integrates relevant technologies to improve the title production process.
Ensures appropriate staffing to meet department needs.
Utilizes recruiting and selection tools/processes to build organizational talent.
Delegates work according to employee’s abilities and skills.
Evaluates employee’s performance and plans for compensation actions in accordance with that performance.
Provides developmental opportunities through identification of internal and external training opportunities.
Creates opportunities for employee growth.
Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors).