Production Support Specialist II - 3rd Shift

Caterpillar Inc.•Sanford, NC
•$24 - $30•Onsite

About The Position

Under general supervision, supports current product production by testing and repairing BCP machines to Engineering specifications. Tests and validates production machines according to Engineering protocols, performs operational and quality checks, and completes necessary rework and repairs when issues are identified. The role may coordinate CSD compliance through off-line work-in-process activity and other assigned duties. The position operates Sanford-built products and uses Caterpillar systems to run hydraulic, electrical, mechanical, and other component tests. It involves diagnosing complex defects, documenting failures and resolutions, coordinating rework and shipment activities, supporting Design Engineers with research and evaluations, and communicating findings to relevant personnel and leadership. The role follows documented procedures, standard work, routings, and blueprints, and applies CPS principles such as 5S, continuous improvement, waste elimination, and standard work. This third-shift position is located in Sanford, North Carolina. The schedule is Monday through Thursday, 7:30 p.m. to 5:30 a.m., with overtime as business needs require. Starting pay is $24.00 per hour, plus an 8% shift premium. The stated pay range is $24.00–$30.30. No relocation benefits are available.

Requirements

  • At least 1 year of manufacturing experience.
  • Intermediate proficiency in standard work, including the ability to function independently.
  • Intermediate proficiency with standard assembly tools and their applications.
  • Experience reading technical or manufacturing drawings and blueprints.
  • Ability to sit or stand for prolonged periods and perform repetitive operations.
  • Ability to lift up to 35 pounds.

Nice To Haves

  • Intermediate proficiency in Microsoft Office applications.
  • Intermediate proficiency in machine repair, including electrical, hydraulic, and/or pneumatic systems.
  • Intermediate proficiency in mechanical analysis.
  • Intermediate proficiency in recognizing or describing the mechanical functions and specifications of products or parts.
  • Intermediate proficiency in equipment diagnostics.
  • Experience monitoring or analyzing machine or engine performance, including identifying, evaluating, documenting, communicating, and correcting condition-related, engineering-related, or workmanship deficiencies involving mechanical issues.
  • Experience with mechanical hydraulics and control systems.
  • Electrical or mechanical experience.
  • Maintenance or repair experience.
  • Skid steer manufacturing experience.

Responsibilities

  • Operate Sanford-built products.
  • Test and validate production machines according to Engineering protocols and specifications.
  • Perform hydraulic testing and calibrations, and conduct electrical, mechanical, and other component tests using Caterpillar computer systems.
  • Perform rework on quality defects that cannot be addressed immediately on the assembly line.
  • Support Design Engineers by gathering research and evaluation data and conducting technically complex teardowns and assemblies of BCP components or equipment.
  • Follow documented procedures, standard work, routings, and blueprints to safely assemble or adjust components and prime products.
  • Conduct assembly on new product introductions according to engineering schematics when required.
  • Use tools and, when needed, lifting devices to move heavy components.
  • Apply CPS principles, including 5S, continuous improvement idea reporting, waste elimination, and standard work.
  • Define, communicate, schedule, and verify daily rework activities.
  • Monitor Caterpillar computer systems to conduct tests on BCP machines.
  • Catalog defects, failures, and resolutions in computer-based systems and communicate findings to relevant personnel.
  • Conduct additional diagnostics and analysis to identify complex defects and quality issues.
  • Schedule shipment of prime product while ensuring CSD compliance.
  • Coordinate and communicate across functions, work effectively as part of a team, and provide summaries to leadership.
  • Meet deadlines, multitask, prioritize work, and use independent decision-making and problem-solving to complete tasks.

Benefits

  • Competitive wages
  • Quarterly bonus
  • Comprehensive benefits beginning on Day One
  • Paid training
  • Medical, dental, and vision benefits
  • Paid time off, including vacation, holidays, and volunteer time
  • 401(k) savings plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Health Lifestyle Programs
  • Employee Assistance Program
  • Voluntary Benefits and Employee Discounts
  • Career Development
  • Incentive bonus
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
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