Production Support Manager

Novartis • Indianapolis, IN

5d • $108,500 - $201,500 • Onsite

About The Position

The Production Support Manager leads the Process Expert Support team at Novartis’s Indianapolis site and helps strengthen production performance. The role supports reliable, compliant, on-time, and cost-effective production delivery through leadership across deviation investigations, corrective and preventive actions, change controls, production documentation, training, and continuous improvement. It partners across functions to resolve complex challenges and improve performance while developing team capabilities and advancing a culture of safety, quality, inclusion, and continuous improvement.

Requirements

• Bachelor's degree in engineering, science, or a related field, or equivalent experience.
• At least 5 years of experience in manufacturing, quality, or a related technical field within the pharmaceutical industry.
• Prior leadership experience.
• Strong communication, analytical, and problem-solving skills.
• Demonstrated ability to work collaboratively across functions and sites, with change management skills, adaptability, and the ability to work under pressure.
• Knowledge of cGMP requirements and continuous improvement within a regulated environment.
• Ability to travel approximately 5%.

Nice To Haves

• Radiopharmaceutical experience.

Responsibilities

• Lead and develop the Process Expert Support team to effectively support production operations.
• Ensure certified deviation investigators and change control owners are available to meet current site demand.
• Oversee training for the production support team, including investigators, subject matter experts, and cross-functional support resources.
• Track deviations, corrective and preventive actions, and change controls to ensure timely closure and completion of key deliverables.
• Review, approve, and own production investigations; support risk assessments and root-cause analysis; and assign actions to prevent recurrence.
• Review manufacturing support documentation, including Standard Operating Procedures, batch records, white papers, validation documents, and work orders.
• Drive process optimization, manufacturing workflow improvements, new technology introduction, and site-wide continuous improvement initiatives.

Benefits

• Performance-based cash incentive.
• Depending on role level, eligibility to be considered for annual equity awards.
• Health, life, and disability benefits.
• 401(k) with company contribution and match.
• Vacation, personal days, holidays, and other leaves.
• A variety of other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager