Production Support (L2/L3) w. Splunk

Innova Solutions•Chandler, AZ
•Hybrid

About The Position

Innova Solutions is seeking a Production Support (L2/L3) with Splunk to provide end-to-end client-facing business-aligned infrastructure engagements, design, plan, build, delivery operations, and data management support. This is a full-time contract position with a duration of 12+ months, requiring 3 days onsite per week in Chandler, AZ.

Requirements

  • Production Support (L2/L3) experience with Splunk.
  • 5+ years of experience in SIEM/SOAR administration and security operations.
  • Strong hands-on knowledge of Splunk (searches, dashboards, alerts, playbooks).
  • Solid understanding of cybersecurity frameworks, threat detection, and incident response.
  • 5+ years of production support experience with expert level knowledge of MFA technologies, Splunk, Window OS, SQL/Oracle DB, Unix/Linux.
  • Excellent knowledge of Identity, Authentication and Access Management (IAM) domain including SRE and DevOps space.
  • Senior level production support experience and troubleshooting skills in SIEM/SOAR space, Splunk and IAM technologies.

Responsibilities

  • Provide end-to-end client facing business aligned infrastructure engagements, design, plan, build, delivery operations and data management support.
  • Perform L2/L3 production support with a focus on Splunk.
  • Administer and manage SIEM/SOAR platforms.
  • Conduct threat detection and incident response.
  • Troubleshoot issues related to MFA technologies, Splunk, Window OS, SQL/Oracle DB, and Unix/Linux.
  • Manage and support Identity, Authentication and Access Management (IAM) systems.
  • Apply SRE and DevOps principles in production support.

Benefits

  • Medical & pharmacy coverage
  • Dental/vision insurance
  • 401(k)
  • Health saving account (HSA)
  • Flexible spending account (FSA)
  • Life Insurance
  • Pet Insurance
  • Short term and Long term Disability
  • Accident & Critical illness coverage
  • Pre-paid legal & ID theft protection
  • Sick time
  • Other types of paid leaves (as required by law)
  • Employee Assistance Program (EAP)
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