l2/l3 Application support
About The Position
We are seeking a technology professional to support and enhance existing trading systems using modern technologies, data architectures, and software engineering practices. In this role, candidate will work closely with Trading, Compliance and Risk, and IT teams to ensure the reliability, scalability, and operational effectiveness of critical trading and market data platforms. Candidate will be responsible for supporting production applications, improving operational processes, implementing automation, and contributing to infrastructure and deployment initiatives. The ideal candidate is a methodical problem solver who takes ownership of issues, communicates effectively with stakeholders, and is comfortable working in a fast-paced trading environment.
Requirements
- Familiarity with Linux, including command-line tools, file editing, searching and manipulation, and shell scripting.
- Working knowledge of relational databases and SQL, including: Tables, views, and indexes, Querying and modifying data, Query performance analysis and optimization
- Experience with job scheduling and automation tools such as Tidal, AutoSys, or Control-M.
- A methodical approach to problem-solving, incident response, and root-cause analysis.
- Ability to define, document, and maintain operational procedures and runbooks.
- Familiarity with release packaging and deployment tools such as Rundeck and Ansible.
- Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.
- Working knowledge of Python scripting.
Responsibilities
- Implement pre-release and post-deployment validation and verification processes.
- Integrate application deployments with tools such as Rundeck and Azure DevOps.
- Develop and maintain application control solutions, including start, stop, and restart scripts.
- Integrate applications with monitoring and observability platforms such as OpsRamp, Grafana, and Splunk.
- Support annual Disaster Recovery and Business Continuity Planning testing.
- Provision and configure new servers and application environments.
- Support user authentication and authorization processes and workflows.
- Configure authentication mechanisms, service accounts, and related access controls.
- Track and resolve production incidents, problem tickets, and follow-up actions.
- Troubleshoot trading and market data production issues, including Level 3 support.
- Recommend and implement infrastructure, automation, and operational improvements.
- Develop and maintain scripts and tooling to improve system reliability and operational efficiency.
- Collaborate with cross-functional teams to support regulatory, trading, and operational priorities.
Benefits
- A highly competitive compensation and benefits package.
- A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
- 10 days of paid annual leave (plus sick leave and national holidays).
- Maternity & paternity leave plans.
- A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
- Retirement savings plans.
- A higher education certification policy.
- Commuter benefits (varies by region).
- Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
- On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
- Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
- Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
- A flat and approachable organization.
- A truly diverse, fun-loving, and global work culture.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
