Production Support Associate - Full Time

McKesson•Cheektowaga, NY
•Onsite

About The Position

The Production Support Associate helps prepare and ship prescription orders in a fast-paced pharmacy fulfillment center. This hands-on, detail-driven role supports patient safety and accuracy while working with automated systems. It may suit candidates interested in pharmacy technician support, healthcare operations, or fulfillment work. The position is based at McKesson’s Cheektowaga location, just outside Buffalo, New York. The work is performed onsite in a climate-controlled pharmacy fulfillment center in a fast-moving, production-driven setting. The role involves standing, walking, and repetitive motion throughout the shift, with no travel required. The shift is Sunday through Thursday, 2:00 p.m. to 10:30 p.m. Pay is $18 per hour plus a $1 shift differential. McKesson states that additional compensation, such as an annual bonus or long-term incentive opportunities, may be offered. A competitive compensation package is offered, with details determined by factors including performance, experience, skills, equity, market evaluations, and geographic markets.

Requirements

  • Typically requires at least 1 year of related experience, or an equivalent combination.
  • Basic math, reading, and writing skills.
  • Visual ability to read screens, labels, and scanners.

Nice To Haves

  • Experience in pharmacy, healthcare, warehouse, or fulfillment roles.
  • Exposure to pharmacy technician or medication handling work.
  • Comfort using computers, scanners, or inventory systems.
  • Strong attention to detail and quality.
  • Ability to work well in a fast-paced environment.

Responsibilities

  • Fill prescription vials with tablets and capsules using system instructions.
  • Pick and verify medications by name, strength, and quantity.
  • Replenish automated medication cells with bulk product.
  • Use handheld scanners to track inventory and orders.
  • Perform basic counting and calculations for prescriptions.
  • Pack and label orders for shipment.
  • Follow SOPs, HIPAA guidelines, and pharmacy safety standards.
  • Keep the work area clean, organized, and compliant.
  • Identify issues and escalate concerns when needed.

Benefits

  • Competitive compensation package.
  • An annual bonus or long-term incentive opportunities may be offered.
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