Production Supervisor

Healthcare Linen Services Group•Batavia, NY

12d•$0 - $62,353

About The Position

The Production Supervisor is primarily responsible for ensuring company goals and objectives are met accurately and on time. The role leads production employees to work safely and efficiently while maintaining company standards for safety, performance, linen quality, production costs, inventory costs, and employee turnover. The supervisor oversees multiple departments, manages workflow, trains and coaches employees, monitors performance, and coordinates with Human Resources, management, and maintenance. The position also addresses customer concerns and maintains plant organization and cleanliness through 5S processes.

Requirements

High school graduate.
Six months to one year of related production experience.
Computer skills in Excel, Word, and Microsoft Outlook.
Ability to stand for up to 10 hours a day.
Sufficient manual dexterity to work on a production floor.
Ability to push or pull soil or clean carts weighing up to 800 pounds on wheels.
Ability to meet physical requirements consistently, including bending, twisting, and pulling.
Management skills, including the ability to organize oneself, direct oneself, and effectively train others.
Accountability and ability to accept responsibility for one’s actions.
Accuracy and ability to perform work thoroughly.
Effective oral communication skills.
Clear and concise written communication skills.
Problem-solving skills, including finding solutions to difficult or complex issues.
Training skills and ability to develop others’ skills to a predetermined standard of work performance.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Supervise multiple departments and diverse teams of production operators.
Ensure employees are at assigned work areas and that workloads are sufficient at each area.
Maintain an even and timely workflow through the production floor and soil sort.
Maintain a safe, clean, productive, and efficient work environment while meeting quality standards.
Use production and quality metrics, visual indicators, and positive reinforcement to ensure accuracy and accountability.
Enforce company policies and procedures consistently.
Train and follow up with department personnel to ensure they perform according to their job descriptions; provide daily and weekly coaching.
Work with Human Resources to determine hiring, training, and employee improvement needs.
Approve employee PTO and leave schedules.
Ensure employees are introduced to company objectives, policies, and safety standards, and that new employees receive proper training.
Improve production (PPOH) and reduce productive labor percentage.
Review production and goal performance records with management routinely throughout the week.
Coordinate needed equipment repairs with the Maintenance Manager, maintain written repair requests, and follow up on repairs.
Ensure customer concerns receive prompt and satisfactory responses.
Verify safety, quality, and productivity standards daily.
Maintain plant organization and cleanliness through proper 5S process management.
Provide accountability to produce consistent results throughout the organization.
Set performance goals and deadlines aligned with company objectives and communicate them to employees.
Prepare and submit performance reports and recommend promotions based on performance.
Frequently walk the production floor to monitor employee performance and breaks to minimize lost time.
Perform other duties as determined by a supervisor or manager.