Intake - Production Supervisor

iRhythm Technologies, Inc.•Deerfield, IL

1d•$70,000 - $88,000•Onsite

About The Position

The Intake Production Supervisor is responsible for the day-to-day supervision of iRhythm’s Intake operations, ensuring that production schedules are met safely, efficiently, and in compliance with all quality and regulatory standards. This role plays a critical part in motivating and developing production teams, supporting continuous improvement, and maintaining a culture of collaboration and accountability. The Production Supervisor partners closely with Manufacturing Engineering, Quality, and Supply Chain to ensure the consistent delivery of high-quality medical devices that improve patients’ lives. Provides management direction in the approval of products through the complete production cycle. Oversees production schedules, labor loading, and capacity requirements. Incumbents in this job family are typically responsible for directing and guiding the work of teams and/or individuals. Typically incumbents would be responsible for performance reviews, pay reviews, and may have hire/fire decision making authority. In limited instances, incumbents in this management job level category may also be responsible for a functional area and not have people reporting to them. There are different levels available that provide clarity on contribution expectations based on knowledge, application, problem solving, impact, collaboration, and supervision.

Requirements

Associate degree or equivalent experience required; Bachelor’s degree in Engineering, Manufacturing, or related field preferred.
Minimum 3–5 years of experience in manufacturing/reverse logistics operations, with 1–2 years in a supervisory or lead role, preferably in a medical device or regulated industry.
Demonstrated experience leading small to medium-sized production teams.
Working knowledge of medical device manufacturing, quality systems (ISO14001, FDA 21 CFR Part 820), and GMP requirements.
Familiarity with ERP or MRP systems (e.g., QAD, SAP, Oracle).
Strong communication, problem-solving, and organizational skills.
Ability to motivate and lead teams while maintaining accountability for safety, quality, and delivery.
Commitment to fostering teamwork, employee engagement, and continuous improvement.

Responsibilities

Supervise daily production operations to ensure products are received and uploaded safely, on time, and to quality specifications.
Maintain compliance with FDA, ISO 14001, and other relevant medical device regulations.
Communicate daily goals, priorities, and performance expectations to the Intake team.
Identify and escalate production issues promptly to ensure minimal disruption to schedules.
Lead and motivate Team Leads and Intake Operators to achieve individual and team performance goals.
Conduct employee training to ensure compliance with SOPs, Work Instructions, and Good Manufacturing Practices (GMP).
Monitor attendance, performance, and adherence to safety and quality procedures.
Support coaching, feedback, and recognition to foster a positive and high-performing work environment.
Execute production plans and adjust staffing or resources as needed to meet daily output requirements.
Ensure proper documentation of production records, deviations, and maintenance activities.
Partner with planning and supply chain to ensure materials are available and inventory levels are optimized.
Monitor Plan vs. Actual (P vs. A) performance and help identify root causes for variances.
Ensure all devices are processed in accordance with current specifications and quality standards.
Support nonconformance investigations, CAPAs, and quality audits as needed.
Promote adherence to Good Documentation Practices (GDP) and data integrity requirements.
Making changes/updates to Procedures, Work Instructions, etc. as needed.
Maintain a safe and compliant work environment, ensuring adherence to all Environmental Health and Safety (EHS) standards.
Conduct regular safety inspections and encourage proactive reporting of unsafe conditions.
Participate in continuous improvement initiatives, such as Lean events, 5S programs, and standardization projects.
Foster a Learning Culture: Encourage continuous learning and knowledge sharing.
Develop Self & Team: Promote growth through constructive feedback and training opportunities.
Source Top Talent: Support recruiting, onboarding, and development of strong team members.
Execute with Discipline: Maintain structured, efficient production processes.
Ensure Accountability: Set clear expectations and hold team members accountable for performance and safety.
Prioritize for Impact: Focus resources on tasks that deliver the greatest value to patients and operations.
Build Agile Teams: Promote collaboration, flexibility, and open communication within and across shifts.
Foster Engagement: Create an inclusive, positive work environment where employees feel valued.
Promote Transparency: Share information regularly and clearly to align the team around common goals.
Commit to Action: Take prompt, decisive action to address challenges or production needs.
Be Proactive: Anticipate issues before they escalate and address them early.
Take Calculated Risks: Use sound judgment when making operational or resource-related decisions.
Clarify What Matters Most: Communicate clear priorities to ensure alignment with company goals.
Bring Innovative Solutions: Encourage creative problem-solving and continuous process improvement.
Be a Change Advocate: Support implementation of new processes, systems, and technologies to enhance performance.