Production Supervisor

Refrigerated Solutions GrHudson, WI
Onsite

About The Position

The Production Supervisor will oversee the daily operations of our team of commercial refrigeration equipment technicians. The supervisor will provide coaching and support, ensuring that all team members perform their duties effectively and efficiently. RSG is proud to operate with Gallup to build exceptional workplaces, focus on developing employee strength, and help employees be engaged at work. This position is a great opportunity to be part of a team that works to be ahead of the curve on industry-wide changes and challenges, is passionate about determining and utilizing best practices so that all departments can be efficient and effective, provides technical expertise to team members, assists in troubleshooting complex issues and guides technicians through problem-solving processes, regularly inspects the work of technicians to ensure adherence to company standards and customer satisfaction, provides constructive feedback and addresses quality issues promptly, proposes improvements to increase efficiency and effectiveness of current processes and procedures, and always keeps safety as a #1 priority.

Requirements

  • Minimum 5 years of manufacturing experience, with operational knowledge of processes, equipment, and facilities.
  • Minimum 3 years of management, and/or supervisory experience in a related field.
  • Background in or basic understanding of commercial refrigeration.
  • Proficient with Microsoft Outlook, PowerPoint, Excel, and Word.
  • Ability to multitask and handle numerous assignments simultaneously.
  • Exceptional communication and proven leadership skills.

Nice To Haves

  • Strategic, deliberate, and highly effective.
  • Strong leader and team player, with an owner mentality and determination to win.
  • Passionate about innovating solutions, building partnerships, and creating shared success.
  • Competent and confident communicator who asks the right questions to identify and meet the needs of their clients to build successful business relationships.
  • Serene personality who can easily put their thoughts into words and quickly build relationships to support others in stressful situations.
  • Dedicated multi-tasker who thrives in a fast-paced environment where they can be highly productive.
  • Trustworthy partner who is known for their excellent relationships with clients and internal partners and who always delivers on their promises.
  • Curious individual who likes to learn something new every day.

Responsibilities

  • Oversee the daily operations of the team of commercial refrigeration equipment technicians.
  • Provide coaching and support to team members, ensuring they perform duties effectively and efficiently.
  • Work with the Plant Manager to achieve goals of building revenue and maintaining a consistent, positive customer experience.
  • Foster a culture of empowerment so that all levels of employees are engaged in continuous improvement activities.
  • Provide technical expertise to team members.
  • Assist in troubleshooting complex issues and guide technicians through problem-solving processes.
  • Regularly inspect the work of technicians to ensure adherence to company standards and customer satisfaction.
  • Provide constructive feedback and address quality issues promptly.
  • Propose improvements to increase efficiency and effectiveness of current processes and procedures.
  • Prioritize safety.
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