Production Supervisor

NOVO•Atlanta, GA

12d•Onsite

About The Position

NOVO Health Services is seeking a hands-on Production Supervisor to lead daily production at its Atlanta facility. The supervisor ensures the plant is appropriately staffed, equipment operates effectively, and daily workloads are completed safely, efficiently, and to quality standards. The role supervises soil sorters, washer and cart-washer operators, and clean-side production associates, and coordinates with the chemical technician and plant leadership to keep washing, drying, and finishing on schedule. The supervisor also supports productivity through staffing, work assignments, goal setting, and execution of plant production targets. The position is suited to an accountable floor leader who can work in a noisy, fast-paced environment, communicate openly, adapt to change, and work flexible shifts to meet business needs. The role is scheduled five days per week on 10-hour shifts, although the schedule may change according to business needs. It involves working in an industrial laundry environment that may include noise, heat, humidity, and moving equipment, and requires physical activity such as bending, stooping, pushing, pulling, standing, and walking for extended periods, as well as lifting objects up to 35 pounds. The employee must be able to perform the physical requirements with or without reasonable accommodation. NOVO describes itself as a provider of healthcare linen solutions focused on patient experience, infection prevention, and operational excellence. Its regional healthcare linen facilities are HLAC accredited and use modern processing equipment and processes. The company offers associates a safe, positive work environment and opportunities for growth and advancement.

Requirements

High school diploma or GED.
3–5 years of experience in a manufacturing, production, or service-industry environment with supervisory responsibilities.
Experience with employee relations and team building.
Ability to define business-related performance measures and hold associates accountable for them.
Strong analytical skills, including the ability to determine the number of carts required for orders.
Basic computer knowledge and willingness to learn new computer applications.
Comfort giving and receiving open feedback.
Ability to read, speak, and write English.
Willingness to work evenings, night shifts, weekends, and holidays.
Ability to work in a noisy, fast-paced industrial laundry environment that may include heat, humidity, and moving equipment.
Ability to bend, stoop, push, pull, stand, and walk for long periods.
Ability to lift moderately heavy objects up to 35 pounds.
Ability to perform the physical requirements of the position with or without reasonable accommodation.
Willingness to work overtime as business needs require.

Nice To Haves

Some college or formal education and training in business, operations, or a related field.
Supervisory experience in an industrial or healthcare laundry environment.
Experience operating or supervising continuous batch washers (CBWs), dryers, and washer/extractors.
Ability to analyze cost performance data to improve operations and reduce costs.
Demonstrated customer service, people leadership, and organizational skills, with a track record of achieving positive business results.
Familiarity with healthcare linen processing and infection-control practices.
Bilingual English/Spanish communication skills.

Responsibilities

Supervise soil sorters, washer and cart-washer operators, and clean-side production associates to meet productivity targets and comply with safety regulations.
Schedule adequate staffing, prepare work schedules, and assign daily work to production associates.
Monitor continuous batch washers (CBWs), dryers, and washer/extractors to maintain correct loading sequences and maximize productivity and washing performance.
Work with the chemical technician on proper loading, wash chemistry, and other factors affecting efficient washing and drying.
Analyze order requirements to determine the number of carts needed and align production with customer demand.
Communicate anticipated bottlenecks and production constraints to the Business Manager.
Operate equipment and perform hands-on production work as needed.
Develop and train operators on equipment to support consistent, high-quality performance.
Set clear performance measures tied to business goals and hold associates accountable.
Promote open communication, a shared team vision, and positive employee relations.
Use proactive employee-relations practices to build trust and engagement between leaders and associates.
Address attendance, performance, and conduct issues through coaching and corrective action.
Communicate, implement, and monitor safety programs and procedures.
Lead and participate in safety meetings, ensure proper equipment use and maintenance, identify safety improvements, and enforce safety standards.
Follow safety procedures, infection-control practices, and company policies, and keep the department clean, orderly, and safe.
Participate in plant goal setting and drive execution of production goals.
Monitor productivity records and take action to close performance gaps.
Analyze cost and performance data to identify operational improvements and cost reductions.
Accurately document associate production, time, safety incidents, absenteeism, and corrective actions.
Prepare and maintain production, maintenance, and inventory logs, records, and reports.
Purchase supplies, parts, and equipment, and assist with developing and monitoring the department budget as needed.
Assist the Business Manager in directing overall plant operations, complete special projects, and perform other duties as assigned based on business and operational needs.