Production Supervisor (2nd Shift) - CAR (Center Analysis & Repair)

Flex•Memphis, TN

15h•Onsite

About The Position

Flex is seeking a Production Supervisor for its Center Analysis & Repair (CAR) operations. This role is responsible for leading the daily operations of the CAR, ensuring safety, quality, productivity, repair effectiveness, failure analysis accuracy, and customer satisfaction. The CAR Supervisor will manage teams performing server diagnostics, debugging, root cause analysis, board-level repair, and component replacement. The work hours are for the 2nd shift, Monday through Saturday, from 3 PM to 12 Midnight.

Requirements

Minimum 5 years in electronics manufacturing, failure analysis, debug, repair, test or technical operations.
Minimum 2 years of leadership or supervisory experience.
Advanced knowledge of electronics troubleshooting, board-level repair, root cause analysis, server architecture, SMT manufacturing processes, schematics, PCB layouts, diagnostics and repair methodologies.
Proficient in Excel, PowerPoint, Word and Outlook.
Strong analytical and KPI reporting capability.

Nice To Haves

Bachelor's degree preferred/optional in Electrical Engineering, Electronics Engineering, Computer Engineering, Industrial Engineering, Manufacturing Engineering or related technical discipline. Equivalent technical education and relevant experience may be considered.
Server repair and diagnostics; motherboard and level board repair; ASIC troubleshooting and replacement; CPU and microprocessor diagnostics and replacement; BGA troubleshooting; use of oscilloscopes, digital multimeters, power supplies and diagnostic equipment.
Strong people management, coaching, communication, conflict resolution and employee development skills.
Advanced Excel preferred.
Lean Manufacturing experience
Six Sigma Green Belt preferred
IPC-A-610 knowledge
IPC-7711/7721 preferred
ERP/MES experience
Server RMA operation experience.

Responsibilities

Lead Debug, Failure Analysis, and Repair Technicians.
Manage daily CAR operations and staffing.
Monitor and report Productivity, FPY, Repair Yield, TAT, Cycle Time, Utilization, Scrap and Customer Escapes.
Drive root cause analysis and corrective actions.
Support server, motherboard, and board-level repair activities.
Ensure compliance with ESD, ISO, Quality and Safety requirements.
Support NPI and new repair processes.
Partner with Engineering, Quality and Manufacturing teams.
Lead employee coaching, performance reviews and development plans.