Production Supervisor - 1st Shift, CAR (Center Analysis & Repair)

Flex•Memphis, TN

2d•Onsite

About The Position

Responsible for leading the daily operations of the Center Analysis & Repair (CAR), ensuring safety, quality, productivity, repair effectiveness, failure analysis accuracy, and customer satisfaction. The CAR Supervisor manages teams performing server diagnostics, debugging, root cause analysis, board-level repair, and component replacement. Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Requirements

Minimum 5 years in electronics manufacturing, failure analysis, debug, repair, test or technical operations.
Minimum 2 years of leadership or supervisory experience.
Advanced knowledge of electronics troubleshooting, board-level repair, root cause analysis, server architecture, SMT manufacturing processes, schematics, PCB layouts, diagnostics and repair methodologies.
Proficient in Excel, PowerPoint, Word and Outlook.
Strong analytical and KPI reporting capability.

Nice To Haves

Bachelor's degree preferred/optional, in Electrical Engineering, Electronics Engineering, Computer Engineering, Industrial Engineering, Manufacturing Engineering or related technical discipline. Equivalent technical education and relevant experience may be considered.
Server repair and diagnostics; motherboard and level board repair; ASIC troubleshooting and replacement; CPU and microprocessor diagnostics and replacement; BGA troubleshooting; use of oscilloscopes, digital multimeters, power supplies and diagnostic equipment.
Advanced Excel preferred.
Lean Manufacturing experience
Six Sigma Green Belt preferred
IPC-A-610 knowledge
IPC-7711/7721 preferred
ERP/MES experience
Server RMA operation experience.
Strong technical leader with hands-on experience in server repair, board-level troubleshooting, failure analysis, ASIC and microprocessor repair, SMT processes, KPI management, and leadership in a high-volume electronics manufacturing environment.

Responsibilities

Lead Debug, Failure Analysis, and Repair Technicians.
Manage daily CAR operations and staffing.
Monitor and report Productivity, FPY, Repair Yield, TAT, Cycle Time, Utilization, Scrap and Customer Escapes.
Drive root cause analysis and corrective actions.
Support server, motherboard, and board-level repair activities.
Ensure compliance with ESD, ISO, Quality and Safety requirements.
Support NPI and new repair processes.
Partner with Engineering, Quality and Manufacturing teams.
Lead employee coaching, performance reviews and development plans.