About The Position

Responsible for leading the daily operations of the Center Analysis & Repair (CAR), ensuring safety, quality, productivity, repair effectiveness, failure analysis accuracy, and customer satisfaction. The CAR Supervisor manages teams performing server diagnostics, debugging, root cause analysis, board-level repair, and component replacement.

Requirements

  • Minimum 5 years in electronics manufacturing, failure analysis, debug, repair, test or technical operations.
  • Minimum 2 years of leadership or supervisory experience.
  • Advanced knowledge of electronics troubleshooting, board-level repair, root cause analysis, server architecture, SMT manufacturing processes, schematics, PCB layouts, diagnostics and repair methodologies.
  • Proficient in Excel, PowerPoint, Word and Outlook.
  • Strong analytical and KPI reporting capability.

Nice To Haves

  • Lean Manufacturing experience
  • Six Sigma Green Belt preferred
  • IPC-A-610 knowledge
  • IPC-7711/7721 preferred
  • ERP/MES experience
  • Server RMA operation experience
  • Server repair and diagnostics
  • Motherboard and level board repair
  • ASIC troubleshooting and replacement
  • CPU and microprocessor diagnostics and replacement
  • BGA troubleshooting
  • Use of oscilloscopes, digital multimeters, power supplies and diagnostic equipment
  • Advanced Excel preferred

Responsibilities

  • Lead Debug, Failure Analysis, and Repair Technicians.
  • Manage daily CAR operations and staffing.
  • Monitor and report Productivity, FPY, Repair Yield, TAT, Cycle Time, Utilization, Scrap and Customer Escapes.
  • Drive root cause analysis and corrective actions.
  • Support server, motherboard, and board-level repair activities.
  • Ensure compliance with ESD, ISO, Quality and Safety requirements.
  • Support NPI and new repair processes.
  • Partner with Engineering, Quality and Manufacturing teams.
  • Lead employee coaching, performance reviews and development plans.

Benefits

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement
  • Relocation assistance
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