Production Supervisor

ARC THRIFT STORES•Lakewood, CO
•$57,784 - $57,784•Onsite

About The Position

The Production Supervisor manages production operations and assigned departments to achieve the store sales plan. The supervisor directs production and department personnel, including presorters, separators, hangers, utility staff, and bailer operators. They manage the store in the absence of the store manager and assistant manager for up to two weeks and report directly to the Store Manager.

Requirements

  • Two years of progressive experience in a retail environment, with considerably increased responsibilities.
  • Experience working with a diverse workforce.
  • Ability to work with individuals with developmental disabilities.
  • Ability to identify merchandise quality and price merchandise competitively.
  • Ability to interact effectively with employees, external contacts, and customers.
  • Ability to read and comprehend instructions, short correspondence, and memos.
  • Ability to write clear employee performance memos.
  • Ability to present information effectively in one-on-one and small-group situations.
  • Ability to perform basic arithmetic and calculate percentages for operational reports.
  • Ability to solve practical problems in situations with limited standardization.
  • Ability to delegate and follow up to achieve established results.
  • Good judgment, energy for fast-paced work, strong written and verbal communication skills, good listening skills, and an organized, self-directed approach.
  • PC literacy on a Windows-based platform.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.

Responsibilities

  • Achieve maximum sales performance in assigned departments by ensuring adequate quantities of saleable goods, competitive value pricing, correct signage, proper removal of old tags, and appropriate trash disposal.
  • Cover the duties of absent employees or reassign those duties to another employee when a position is vacant.
  • Implement all aspects of the customer service program.
  • Report daily on production crew performance and recommend wage changes, disciplinary action, and terminations to the Store Manager.
  • Train employees and community service workers by answering questions, providing directions, and giving feedback on task performance.
  • Review the store's Employee Handbook with assigned employees.
  • Use the Operations Manual to maintain adequate storage of seasonal merchandise and meet store supply needs.
  • Maintain daily attendance records for assigned departments and notify employees of attendance issues.
  • Promote workplace safety by providing guidelines, coaching employees, identifying safety concerns, and promptly reporting concerns to the Store Manager.
  • Monitor the parking lot, delegate cleaning and organization tasks, and follow up to ensure the store exterior remains clean and neat.
  • Identify needed office and store supplies and submit orders to keep essential supplies available.
  • Make prompt decisions to resolve problems raised by associates.
  • Perform other duties and responsibilities assigned by the supervisor, including duties outside the primary area of employment.
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