Prod Floor Ops Spec I

Excellus BCBS • Rochester, MN

4d

About The Position

Under general supervision of department management, the Production Print Specialist may support one or more areas of Production Operations. Assignments are determined by work volume and department needs. Shifts may include day, evening, and/or overnight hours, and some assignments include weekend coverage. Incumbents will be notified three days ahead of any shift assignment adjustment.

At Level I, the position operates production printers and finishing equipment and maintains equipment according to established procedures and manufacturers’ specifications. It reviews and prints job requests, monitors quality and completeness, performs basic bindery work, prepares jobs for delivery, and manages equipment and supply maintenance. At Level II, the position additionally serves as a subject matter expert across production print equipment, software, and bindery operations, performing advanced equipment operation, setup, troubleshooting, and floor copier maintenance.

Across all levels, the specialist follows safety and housekeeping standards, maintains appropriate records and manuals, reports equipment issues, supports the company’s mission, values, conduct standards, and privacy policies, maintains reliable attendance, and performs other duties as assigned. The role requires excellent manual dexterity and the ability to lift up to 90 pounds.

Requirements

• High school diploma, vocational education, or GED.
• Knowledge of operating computer workstations, including software commands, touch screen or mouse use, and information storage and manipulation.
• Ability to prioritize assignments, work independently, and demonstrate strong organizational skills.
• Some shifts may require a valid Class D driver’s license and a clean driving record.
• At Level II, ability to work on multiple production machines throughout the Printroom.
• At Level II, three or more years of experience in a production environment.
• Excellent manual dexterity.
• Ability to lift up to 90 pounds.

Nice To Haves

• Background in printing is helpful.

Responsibilities

• Carry out daily work activities based on work volumes and department needs.
• Observe safety and housekeeping standards; maintain appropriate files, records, and equipment manuals.
• Inform the supervisor of equipment issues.
• Support the company’s mission and values, follow the Corporate Code of Conduct, and maintain member privacy in accordance with corporate policies and procedures.
• Maintain regular and reliable attendance and perform other functions assigned by management.
• Operate production printers and finishing equipment and maintain them according to established procedures and manufacturers’ specifications.
• Perform routine equipment maintenance, such as adding toner and lubricant; contact service to report problems or seek information.
• Review job requests and print them promptly using continuous-feed and cutsheet devices; monitor job quality and completeness and regularly check print quality and accuracy.
• Package completed jobs, complete work orders, tickets, and delivery receipts as necessary, and place jobs in assigned areas.
• Perform basic bindery tasks as specified on work orders or job tickets, including folding, cutting, padding, punching, spiral or coil binding, collating, scoring, perforating, drilling, stitching or stapling, and laminating.
• Operate applicable production equipment, such as hydraulic drills, power cutters, three-knife trimmers, stitcher/folder/collators, folders, and die presses.
• Clean and maintain equipment and work areas according to maintenance procedures and update maintenance logs.
• Monitor and manage inventory of print-related supplies; order and stock supplies as instructed by the supervisor.
• Perform basic floor copier maintenance, such as replacing toner and delivering paper.
• At Level II, operate production print equipment from basic through advanced, including continuous-feed presses and related equipment, near-line finishing, cut-sheet printers, MICR printers, and wide-format printers.
• At Level II, use production print software tools including Ricoh Process Director (RPD), Rochester Software Associates (RSA) Q-Direct, RSA WebCRD, and Avanti Slingshot.
• At Level II, set up equipment for basic and complex bindery jobs, troubleshoot bindery equipment, perform handwork assembly to specifications, and package and route jobs with required documentation.
• At Level II, perform advanced floor copier maintenance, including troubleshooting and clearing jams.
• At Level II, assist other departments when a machine is inoperable, which may include hand stuffing or filling supply orders.

Benefits

• Group health and/or dental insurance may be included in the total rewards package.
• Retirement plan may be included in the total rewards package.
• Wellness program may be included in the total rewards package.
• Paid time away from work may be included in the total rewards package.
• Paid holidays may be included in the total rewards package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED