Production Planning Supervisor

Saddle Creek Logistics Services • Belton, MO

7d • Onsite

About The Position

The Production Planner is responsible for ensuring the accuracy and timeliness of the production process by planning, coordinating, and monitoring production activities. The role focuses on material availability, inventory control, production scheduling, forecasting, customer service, and communication to support client satisfaction. The Production Planner works closely with operations leadership and clients to resolve issues, manage deadlines, and ensure production and shipping requirements are met.

Requirements

• High school diploma or equivalent required.
• Ability to work in a warehouse environment that may be noisy, dusty, and subject to temperature fluctuations.
• Ability to work in a non-temperature-controlled environment and safely navigate an active warehouse operation.
• Ability to stand, sit, walk, and occasionally lift as required to support daily operations.
• Strong planning, scheduling, and organizational skills.
• Excellent customer service, communication, and interpersonal skills.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Prior experience in a client-facing environment.
• Experience managing inventory, forecasting, or production-related processes.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
• Experience with an Order Management System, Warehouse Management System, and/or Labor Management System.
• Ability to analyze problems, identify solutions, and make sound decisions.
• Ability to manage multiple priorities and adapt to changing business demands.
• Strong problem-solving and critical-thinking skills.
• Ability to work independently while collaborating effectively across departments.
• Strong verbal and written communication skills.
• Ability to maintain accuracy and organization in a fast-paced environment.
• Proficiency in inventory management, forecasting, production planning, and client support functions.
• Ability to build and maintain positive working relationships with clients and internal stakeholders.

Nice To Haves

• Bachelor's degree preferred.
• Previous experience in a warehouse, manufacturing, production, logistics, or fast-paced office environment preferred.
• Knowledge of Hazmat shipping regulations preferred.
• Experience supporting inventory control, logistics, supply chain, or production planning operations preferred.

Responsibilities

• Maximize production capacity by creating, adjusting, and monitoring production schedules for multiple work areas and departments.
• Work with temporary staffing agencies to forecast, coordinate, and plan monthly labor needs.
• Maintain accurate Bills of Materials and support forecasting activities.
• Track inbound inventory shipments to ensure materials arrive on time to meet production and shipping deadlines.
• Monitor material flow and identify shortages, delays, or bottlenecks.
• Investigate and resolve inventory-related discrepancies and issues.
• Generate reports and provide insights on production performance.
• Manage project timelines and ensure deadlines are achieved.
• Serve as a primary point of contact for clients by responding to questions, researching issues, and providing solutions.
• Communicate professionally and effectively with clients via phone and email.
• Partner with operations managers, supervisors, and associates to support business objectives.
• Generate, maintain, and organize required client reporting and documentation.
• Manage client billing activities, including invoice creation and tracking.
• Prioritize multiple tasks, solve problems, and perform effectively in a fast-paced environment.
• Perform additional duties as assigned.

Benefits

• Benefits package including medical, dental, vision, HSA, and medical reimbursement.
• Annual bonus eligibility.
• 401(k) match.
• Vacation and holiday pay.
• Employee assistance and identity theft protection.
• Career development and opportunity for internal promotions.
• Tuition reimbursement for further education.
• Company-paid life insurance and short-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED