Production Planning Supervisor

DHL (Supply Chain)•Wilmer, TX

2d•$62,500 - $82,000

About The Position

The Production Planning Supervisor serves as the primary liaison between order management and labor management, Operations, and the customer. The role leads order waving, production scheduling to the floor, and order research, and collaborates with Operations to achieve SLA goals. It is responsible for reporting KPI exceptions and for pursuing and implementing continuous improvement in order management. The role develops feasible master production schedules for finished goods and component items based on capacity requirements. It provides manufacturing and purchasing with daily-bucketed schedules by SKU and establishes production compliance metrics. The supervisor participates in ERP system implementation and in the implementation, maintenance, and compliance of online scheduling processes, and leads efforts to establish standard Master Production Scheduling processes in accordance with MRPII methodology. The supervisor leads, motivates, and develops a diverse team of frontline associates, maintaining communication across departments to address production priorities and shortfalls while limiting customer-service impacts. Responsibilities include updating the plant’s 13-week finished-goods master production schedule weekly, using the Production Planning Module, managing production scheduling to meet customer expectations and optimize plant resources, and leading weekly scheduling meetings. The position partners with customer planners, assists with cycle counting and physical inventory, completes daily and weekly production and operations reports and reviews, and fosters a respectful, inclusive environment that supports continuous improvement. The national salary range is $62,500–$70,000. The range is $70,304–$82,000 for California roles and $80,169–$82,000 for Washington roles.

Requirements

Bachelor’s degree or equivalent to four years of work experience is required.
At least 3 years of Microsoft Office application experience, particularly Excel, is required.

Nice To Haves

At least 3 years of scheduling experience is preferred.
At least 1 year of experience with the Adage ERP scheduling system is preferred.

Responsibilities

Serve as the primary liaison between order management and labor management, Operations, and the customer.
Lead order waving, waving rules, production to the floor, and order research.
Collaborate with Operations to achieve SLA goals.
Report KPI misses and lead team efforts to identify and implement continuous improvement in order management.
Develop feasible master production schedules for finished goods and component items based on capacity requirements.
Provide daily-bucketed schedules by SKU to manufacturing and purchasing and establish production compliance metrics.
Participate in ERP system implementation and in implementing, maintaining, and ensuring compliance with online scheduling processes.
Lead efforts to establish standard Master Production Scheduling processes in accordance with MRPII methodology.
Lead, motivate, and develop frontline associates through coaching, guidance, and support, while building an inclusive team culture.
Maintain continuous communication with departments to address production priorities and shortfalls promptly and limit customer-service impacts.
Update the plant’s 13-week master production schedule for finished goods weekly.
Schedule requirements using the Production Planning Module.
Manage production scheduling to meet customer needs and expectations while optimizing plant resources, including staffing and equipment.
Lead weekly scheduling meetings and present proposed schedules that account for departmental priorities and customer requirements.
Partner with customer planners to understand expectations for accuracy, quality, and timeliness, and develop and implement methods to meet or exceed them.
Assist with cycle counting and physical inventory processes to maintain accurate inventory accounting.
Perform daily and weekly tasks, including the Daily Attainment Report, Scrap Report, Capacity Tool, Bridge Forecast vs. Actual, Yield Opportunities, Labor Review with Operations, and maintaining the current Shop Order Process.
Create a positive, respectful working environment that supports continuous improvement and reinforces company philosophy and policies.