Production Operator

Enviva•Faison, NC
•Onsite

About The Position

The Production Operator is a structured, cross-functional development role. The role provides progressive, hands-on training across utility operations, pellet mill basic operations, selected control room functions, and the quality laboratory. Employees build transferable technical, quality, operating, and problem-solving skills while gaining experience that supports informed career-development decisions.

Requirements

  • Current internal employee who meets site eligibility requirements for movement from Utility Operator into the Production Operator pathway.
  • Ability and willingness to complete the required Utility, pellet mill, selected control room, and quality laboratory certifications.
  • Ability to understand and follow written and verbal instructions, safety rules, operating procedures, standard work, and training materials.
  • Basic computer and math skills, including accurate data entry and interpretation of basic measurements and operating information.
  • Demonstrated commitment to safe work practices, dependable attendance, teamwork, timely communication, and accountability for progression.
  • Ability to learn across multiple technical areas, apply coaching and feedback, and work rotating shifts including nights, weekends, and holidays.

Nice To Haves

  • High school diploma or GED.
  • Mechanical aptitude and experience operating industrial or mobile equipment.
  • Experience in wood products, pellet manufacturing, process manufacturing, quality testing, or control room operations.
  • Experience using electronic systems, spreadsheets, databases, HMIs, or production reporting tools.
  • Strong attention to detail, problem-solving ability, learning agility, and interest in cross-functional career development.

Responsibilities

  • Follow all safety procedures, environmental requirements, operating standards, standard work, and job-specific safe work practices.
  • Complete assigned training, certifications, observations, demonstrations, assessments, and required documentation within the established progression plan.
  • Perform qualified Utility Operator work, including inspections, housekeeping, cleaning, basic preventive maintenance support, and authorized mobile-equipment operation.
  • Monitor assigned equipment and processes; recognize and promptly escalate safety, quality, production, or equipment concerns.
  • Complete logs, checklists, test results, inspection records, and training documentation accurately and on time.
  • Work collaboratively with Utility, Pellet Mill, Control Room, Quality, Maintenance, and plant leadership personnel during cross-training assignments.
  • Provide operational support only in areas for which the employee has been trained, qualified, and authorized.
  • Level 1: Complete all Utility certifications and train in Level 1 of the Pellet Mill Basic Operations certification.
  • Level 2: Complete the selected Level 1 Control Room certifications identified by the site based on operational needs.
  • Level 3: Complete the Quality Technician Level 1 certification, including required sampling, testing, documentation, laboratory housekeeping, and escalation practices.
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