Production Operations Associate I

FIS Global • Eagan, MN

9d • Onsite

About The Position

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know: Are you FIS?

Requirements

• High school diploma or equivalent.
• Basic computer, keyboarding, and data-entry skills.
• Ability to follow written and verbal instructions accurately.
• Strong attention to detail with a focus on accuracy and quality.
• Ability to work independently and as part of a team in a fast-paced production environment.
• Ability to meet established deadlines and productivity expectations.

Responsibilities

• Open, sort, and prepare incoming payments, remittance documents, and related correspondence for processing.
• Accurately enter payment and account information into designated systems following standard operating procedures and client-specific instructions.
• Verify checks, payment amounts, remittance slips, account numbers, and supporting documentation for completeness and accuracy.
• Operate imaging, scanning, or payment-processing equipment to capture and validate documents.
• Identify and escalate discrepancies, exceptions, or non-routine issues to the appropriate lead, supervisor, or support team.
• Maintain required production, accuracy, quality, and turnaround-time standards.
• Prepare, balance, and reconcile batches to ensure payments are processed correctly and timely.
• Handle sensitive financial and customer information in accordance with company policies, confidentiality standards, and applicable regulatory requirements.
• Support team goals by assisting in other production areas as business needs require.
• Maintain a clean, organized, and secure work environment.

Benefits

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• Time to support charities and give back in your community
• A fantastic range of benefits designed to help support your lifestyle and wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED