Production Manager

DFX Foundation & Waterproofing Experts•Memphis, TN

13d•$75,000 - $0•Onsite

About The Position

DFX Foundation & Waterproofing Experts is seeking an experienced Production Manager to lead daily production operations and improve departmental performance. The role oversees multiple crews and production schedules, with responsibility for quality, efficiency, safety, and customer satisfaction. The manager coordinates crew performance, equipment and material readiness, and project completion, and works with sales, administrative staff, foremen, and leadership to prepare for jobs and address challenges. The position is primarily office-based, with visits to job sites and customer properties to support crews, evaluate work, and resolve issues. Industry experience is required.

Requirements

Experience in foundation repair, waterproofing, crawl space repair, or closely related specialty construction is required.
Demonstrated experience supervising crews or managing production operations.
Strong leadership skills, including setting expectations, making decisions, and holding teams accountable.
Practical knowledge of installation processes, job planning, equipment, materials, and job site safety.
Strong problem-solving and organizational skills, including the ability to manage multiple projects and changing priorities.
Clear communication skills and a professional approach to working with customers and teammates.
Computer proficiency and ability to work effectively in Salesforce i360.
Valid driver’s license and ability to meet company driving requirements.
Ability to perform essential job duties, with or without reasonable accommodation.
Schedule flexibility to support crews and address production or customer needs.

Nice To Haves

Prior Salesforce i360 experience.

Responsibilities

Manage production schedules, crew assignments, and workflow to support efficient, timely project completion.
Coordinate labor, materials, equipment, and vehicles so crews are prepared for each job.
Review project details and coordinate with sales, administrative staff, and foremen to clarify scope and anticipate installation challenges.
Direct and support foremen and crews, establishing expectations for workmanship, productivity, safety, and professionalism.
Hold teams accountable, develop crew capabilities, and help interview and select production team members.
Resolve scheduling conflicts, unexpected job conditions, and production challenges.
Visit job sites to evaluate installation quality, troubleshoot issues, and verify work meets project requirements and company standards.
Monitor labor and material use, production results, and callbacks to improve efficiency and reduce repeat problems.
Communicate with homeowners, resolve concerns, and follow through on outstanding or corrective work.
Use Salesforce i360 to maintain accurate job information, track progress, document concerns, and review production reports.
Keep sales, administrative staff, and leadership informed about schedule changes, project challenges, and department needs.
Perform other duties as assigned.