Production Manager - Work Center Lead

Home Market Foods•Norwood, MA

7d•$103,000 - $130,000•Onsite

About The Position

The Production Manager will ensure the production of high-quality products at a production rate that meets or exceeds current levels by maintaining high quality standards, a low reject rate, and low materials waste. The manager will communicate and implement company guidelines, procedures, and policies and create and maintain a safe and fair work environment for production team members. This role is on third shift, 9:00 p.m. to 5:30 a.m., at the Norwood, Massachusetts production facility.

Requirements

High school diploma with equivalent experience required.
Five years of experience in operations or processing as a lead, with verifiable leadership experience, required.
Proficiency using computer systems and software, including Microsoft Office, to generate reports, analyze data, and communicate effectively.
Experience in inventory management, maintaining accurate stock records, and coordinating with suppliers when necessary.
Knowledge of food safety regulations and ability to ensure work center activities comply with industry standards and guidelines, including HACCP, USDA, GFSI, and SQF.
Working knowledge of USDA and/or FDA regulations required.
Proficiency in Microsoft Office products, including Excel, Word, PowerPoint, and Outlook.
English proficiency required.
Availability to work weekends and overtime as necessary.
Ability to lift up to 40 pounds.
Ability to work in a fast-paced environment where a broad range of tasks may be required.
Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and perform tasks subject to speed or productivity quotas.
Ability to withstand a cold environment and stand for extended periods.
Must wear company-provided personal protective equipment while on the production floor.

Nice To Haves

Bachelor’s degree in food science, microbiology, or another science-related field preferred.
Bilingual proficiency in Spanish or Portuguese preferred.

Responsibilities

Manage day-to-day operations, including workflow, adherence to plan, work in process, job assignments, rotations, and delegation of duties, to ensure safe and efficient operations.
Ensure effective use of labor, tools, supplies, and equipment to maximize efficiency and capacity.
Mentor, motivate, train, and develop team members to optimize performance and personal growth.
Minimize downtime and scrap and improve product yield.
Ensure every pound produced meets the highest possible quality standards.
Hold the team accountable for manufacturing protocols, product specifications, quality guidelines, and food safety standards.
Ensure operational records and KPIs are complete and accurate.
Identify and address areas lacking team cohesion, bringing issues to the team leader and supporting the team in resolving them and improving collaboration.
Support positive employee engagement by valuing differences, fostering collaboration, listening to team members, promoting relevant company policies, treating everyone with respect, and modeling professional behavior.
Communicate performance standards, recognize and reward accomplishments, and counsel or discipline performance problems.
Work cross-functionally with maintenance and engineering to optimize equipment performance.
Write work orders for equipment and plant repairs.
Communicate production issues related to equipment performance, product quality, food safety, and personnel safety in a timely manner.
Promote understanding of and compliance with company policies and regulatory, SQF, and customer requirements, including USDA, OSHA, and DEP requirements.
Monitor team member compliance with GMP, food safety standards, HACCP, CCPs, and CQPs.
Investigate incidents and complete a preliminary written report within 12 hours for submission to the EHS department for follow-up and final reporting. Examples include accidents, employee complaints, and root-cause analysis of product and process non-conformities.
Foster a culture of excellence focused on continuous improvement.
Perform other duties as assigned.